Manor House Lane Surgery
Feedback Rating
Based on 16 reviews
Reviews (16)
The staff are all excellent there.
September 18, 2024
A good GP, they see me when I need to be seen. They explain things really well. The staff are all excellent there.
Very kind staff
September 16, 2024
Very difficult to get an appointment but the doctors and nurses are very kind.
Helpful and compassionate
August 6, 2024
The GP is very good there. They provide so much help and compassion with my mental health. The mental health service isn't any good, are no help. The GP gives me the information and the support that I need.
I can get appointments quickly
April 23, 2024
Really good. I usually get an appointment quite quickly. If you are happy to see anyone it's quicker.
They could answer the phones more.
January 9, 2024
I have been with them for years. They're neither here or there. They could answer the phones more. The doctors are good when I get to see one. The receptionists can be a bit touchy but they're doing as hard job.
It's a fantastic GP
December 14, 2023
Fantastic GP. They have helped me for and my parents for over 11 years. Things did change during covid but that was a national policy. I have a 7 year old with severe autism and they have been so helpful in referring him on and they sorted an EHCP for him.
I can get same day appointments
October 11, 2023
It's good. I call them and get through and get same day appointments with them. Really good.
Helpful surgery but long waits to get through
March 7, 2023
They're okay, been with them 30 odd years. Quite happy with them . Can't get appointments these days, I don't understand why it's that way. They're good though, and they have appointments over the phone, but they will see you face to face. You can wait up to an hour when calling, to get through but I don't give up because I don't want to go online. I find them very helpful.
Contact details not updated
July 28, 2022
The contact details of my mom was not updated and as a result she missed her appointment.
I found them to be helpful
May 9, 2022
I found them to be helpful and I haven’t had problems getting an appointment. But I would like to actually have a face to face appointment as they can’t tell from the photos and phone calls.