Reviews (19)

No appointments

December 7, 2021
No appointments
Anonymous

Rude reception staff

June 16, 2021
The doctors here are amazing and I can not fault them. Unfortunately the reception staff (not all) can be very rude. They demand to know over the phone what you want to see a doctor about which I find very intruding. That is between the patient and doctor. When you tell them that you would not like to discus that with them, they are reluctant to give you an appointment. You can very rarely get an appointment when you first ring up and can take a few days or even weeks , by that time sometimes you don't need to see a doctor. They say you can't pre book appointments but yet in the waiting room there is/was a poster up saying that you can.
Prize Draw Data
Anonymous

Never get an appointment

March 24, 2021
They are absolutely rubbish. The receptionist thinks they are Doctors. Never get an appointment when you really need one.
Anonymous

Service Not Helpful

November 15, 2018
I took my teenage son (17) to GP because he is experiencing mental health issues - depression. GP told us there is nothing they can do- they want to refer him to counselling. We just have to go to a drop-in service in Digbeth or pause. He just falls in between services because of his age. It is also really difficult to keep waiting in waiting room for a teenager let alone family who have smaller siblings etc. My son refuses to go so he is not setting any help at all. Mental health treatment not helpful, other services helpful.
Anonymous

Excellent doctors

April 13, 2017
Very caring and very quick, and professional diagnosis
Anonymous

Good

April 5, 2017
They give good advice and feedback
Salma

amazing

April 1, 2017
very good service
Anonymous

Average

October 1, 2014
I can't get repeat prescription of eye drops. I have to use less dose to make it last longer.
Anonymous

Reply from Maypole Health Centre - Dr Neeraj Aneja

I am sorry to note from your comments that you were disappointed with service provision at Maypole Heath Centre. Please accept my sincere apologies; we aim to provide the best care we can to all of our patients, so I welcome any feedback where you think our care appears to be falling below standard.
Please be aware that there are two separate practices operating from Maypole Health Centre, namely Dr Michael & Partners and ACE Medical Partnership – Maypole Branch known as Dr Aneja’s Practice.

To enable us to investigate this further and resolve any issues, we would like to get further details, I would appreciate if you could kindly contact me on 0121 430 5461 or book an appointment to see one of our doctors.

ACE Medical Partnership


Provider responded

Great service

June 13, 2014
The GP and the practice nurse were both really good
Edwin Martin

Reply from Maypole Health Centre - Dr Neeraj Aneja

Dear Patient
We're delighted to hear about your recent experience with our surgery and I would like to thank you for taking the time to share your experience.


Provider responded

Leave your Feedback


Maypole Health Centre - Dr Neeraj Aneja

Contact

0121 430 5551

10 Sladepool Farm Road
Kings Heath
Birmingham
B14 5DJ

Location

Share this rating