Mirfield Surgery - Dr N Khan & Dr S Y Khan

Generally helpful.

They used to be a lovely family of Doctors who cared now they have people working there who don't appear to really care. For instance, I've been trying to get my Mother her vaccination for the last three weeks she is Bedridden and 88 I keep being told no one is available this Week-End our circumstances changed and my Brother was admitted to hospital I felt worried about my Brother coming home and maybe bringing Covid into our Home after his stay in hospital so I rang them once again having spoken to the Community Nurses and CCG they told me to tell the surgery my concern. I did and spoke to the Practice Manager who assured me Mom was at the top of the list and would be receiving the vaccination within the next two to three days if I haven't heard by Wednesday to ring them they are not usually available to speak too on a Wednesday its Tuesday night and I haven't been told anyone is coming tomorrow and I know I am just being fobbed off I asked about myself getting the vaccination being a paid carer and told I wasn't entitled to it yet knowing full well otherwise carers in a similar situation have already had it .I was told by the Practice manager I could go to the Aston Villa Ground and get it anyway or Millennium Point and sent me a link the link had no reference too either of these places so I looked them up as I am desperate to have the jab to protect my Mom, when I looked this up I couldn't get the vaccination at either of these places unless I had a NHS letter so the practice manager obviously hasn't a clue what she's talking about! She gave me a link to reply to her so I told her that neither of these were an option and I didn't think this is fair because if I get Covid who is going too look after my Mother?

Never had a problem at this drs always been helpful and listened to me

I'm a Diabetic and for 3 years this surgery has messed my prescriptions up.
I'm now looking for another surgery as the incompetence here is astounding

Treated with respect