not what I need. I think if would be really good if people that use services like incontinence pads or specialist equipment should rate the service and staff. An independent survey should be done regarding long term service which are being used.
Response from associate director of patient experience, Moseley Hall Hospital
Thank you for your feedback which unfortunately I have only just seen. You posted this 12 months ago and I wonder if you are still experiencing difficulties with your supply of continence products. If you would like to discuss the situation with the Customer Services Team please phone 0800 917 2855.
Thank you again for getting in touch via Healthwatch and my apologies for the delay in responding to you.
Associate Director of Patient Experience
Birmingham Community Healthcare NHS Foundation Trust