Reviews (19)

A brilliant GP surgery

February 7, 2024
I have been with them for about 9 months. I am happy here. The GP that I see listens to me and refers me to the right people. The GP is also good with diagnosis and ordered the right test for me. All of the staff are brilliant. They know me by name. If you have a non urgent appointment then you sometimes have to wait but its all straight forward.
Anonymous

The midwife is really good.

October 19, 2023
They're good and the midwife is really good there too. I can get an appointment easily with either of them. I have no issues with calling them. All is very good.
Anonymous

Appointments are always available

September 11, 2023
Every time I call them I get through. Appointments are always available.
Anonymous

Nice experience

August 26, 2023
I had really nice experience with the advanced nurse. She listened to me. It is the first time I've been listened to properly. She was very nice. Receptionists are always pleasant as well. Thank you to the team.
Anonymous

I will give them only 2 star

July 5, 2023
I will give them only 2 star because getting appointment is close to impossible.
Anonymous

Reply from Moseley Medical Centre

Dear Patient

The practice welcome both positive and negative feedback. Please accept our apologies that you experienced such a service which made you to give us two stars only. The practice has been trying it's best to provide best service to our patients and have added additional roles to accommodate patient demand.

I would like to request if you can send me further details about your experience so that we make sure it should not happen in the future. Please send your concerns at info.moseley_sbpct@nhs.net


Provider responded

5 months for results for smear text

June 20, 2023
5 months for results for smear text. Have to keep chasing for results. They don’t answer the calls.
Anonymous

Easy to get an appointment.

May 30, 2023
Easy to get an appointment. No waits on the phone, they are open directly. Go on the phone It’s so easy.
Anonymous

Can be on phone for 20 / 45 minutes

May 24, 2023
Can call GP and can be on phone for 20 / 45 minutes. They don’t see you and tell you to go to NHS 111 service. Why can’t I see my own GP. Don’t want to discuss issues with someone I don’t know. GP relationship is not the same. It costs us to hold on. The old system used to work, you are ill today and they ask you to come in a few weeks.
Anonymous

Wait for 2 weeks.

January 23, 2023
My daughter was ill and needed to see GP and they said you have to wait for 2 weeks.
Anonymous

That has taken over 3 months

December 15, 2022
Went to doctors about health issues and needed a referral to the hospital. She has been given a date for the IAT in January and that has taken over 3 months.
Anonymous

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Moseley Medical Centre

Contact

0121 449 0122

21 Salisbury Road
Moseley
Birmingham
West Midlands
B13 8JS

Location

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