Moseley Medical Centre
Feedback Rating
Based on 25 reviews
Reviews (25)
I will give them only 2 star
July 5, 2023
I will give them only 2 star because getting appointment is close to impossible.
5 months for results for smear text
June 20, 2023
5 months for results for smear text. Have to keep chasing for results. They don’t answer the calls.
Easy to get an appointment.
May 30, 2023
Easy to get an appointment. No waits on the phone, they are open directly. Go on the phone It’s so easy.
Can be on phone for 20 / 45 minutes
May 24, 2023
Can call GP and can be on phone for 20 / 45 minutes. They don’t see you and tell you to go to NHS 111 service. Why can’t I see my own GP. Don’t want to discuss issues with someone I don’t know. GP relationship is not the same. It costs us to hold on. The old system used to work, you are ill today and they ask you to come in a few weeks.
Wait for 2 weeks.
January 23, 2023
My daughter was ill and needed to see GP and they said you have to wait for 2 weeks.
That has taken over 3 months
December 15, 2022
Went to doctors about health issues and needed a referral to the hospital. She has been given a date for the IAT in January and that has taken over 3 months.
They are good
August 17, 2022
They are good can get appointments both face to face and over the phone. They do phone consultation first and then ask you to come in.
Given antibiotics just by assuming he has an ear infection Moseley medical centre
April 20, 2021
They prescribed my 4 months old baby antibiotics just assuming he has ear infection. I ask him Why he doesn't want to check himself because i am not sure if is infected or is just inflammation. He said is no need here are antibiotics. Then when i start asking why does he give me antibiotics if he didn't see the baby. He started to put more questions and he decided that ibuprofen will be enough for the baby cuz he doesn't need antibiotics .
Worked well during lockdown
July 17, 2020
Online survey questionnaire: What has worked well for you during lockdown?
Answer: GP service Salisbury road medical centre send prescriptions to Boots and they provided a home delivery. So far this works well
Answer: GP service Salisbury road medical centre send prescriptions to Boots and they provided a home delivery. So far this works well
Very professional and helpful staff
June 24, 2020
Reception staff very helpful, I can see the positive changes they made recently, starting from answering phones quickly, try to help you in every way, signpost you appropriately and make you feel that they do care about our needs. Drs are very professional and listen to you carefully. I am satisfied with the service.
