Mw Phillips (Sutton Coldfield) Ltd

I hadn't managed to put in a request for my repeat prescription which meant that I was short of medication for 3 days. The pharmacy is on the same site as the GP and therefore gets most of the prescription requests from the surgery patients - this includes me as I always request that my medication is to be picked up from the chemist. The surgery reception told me to request (from the chemist) an emergency supply for 3 days of my medication to bridge the gap until my prescription would be processed as this was over a weekend and both services are only open on weekdays. The pharmacist refused my request because "it is not life threatening". He did not offer any other advice or tell me about over the counter products that may have helped. My condition may not be life threatening in itself but it has direct implications for my quality of life and ability to carry out daily tasks. He was extremely obstructive.