NHS 111
Feedback Rating
Based on 268 reviews
Reviews (268)
They answered quickly
September 13, 2022
Call 111 on weekends and needed some medicines for patient urgently. They answered quickly and sorted prescription. Which they send to late night pharmacy on Pershore Road.
Helpful
September 12, 2022
They ran around to try and locate milk for my son and they couldn't find it. They were good though.
on the telephone for 2 and a half hours
September 9, 2022
Broke my front tooth, contacted local dentist and because I was no longer a patient, I had to go through NHS 111 for an emergency. I was on the telephone for 2 and a half hour and didn’t get a referral because NHS 111 said they couldn’t contact the dentist and the dentist was saying they shouldn’t have any trouble. It ended up with me emailing my MP with a complain.
They were good
August 30, 2022
They were good, phoned him back in 20 mins and sent him to A&E.
Useful and really good
August 25, 2022
I find them quite useful if somethings happens. I have diabetes and didn't have enough meds. I rang 111 and they got me the prescription for the Asda pharmacy, they were really good.
Excellent GP
August 23, 2022
I used the online service and they phoned me back so I could explain my symptoms. GP was excellent, phoned me back 2 weeks later to check on me.
They’re helpful.
August 22, 2022
Rang them as daughter had bumped head. They advised to take her to A&E. they’re helpful. They are quite quick to get through.
Really good advice
August 18, 2022
Always been really really good. Give good advice, they send me to the Children's Hospital.
Service is overrun
August 18, 2022
I rang about a rash on my daughter, I sent pictures to the doctor and they said it was okay but I wanted her to be seen. So I rang them and they said someone will call back in 12 hours but never did. I think the service is overrun.
Quick positive outcome
August 5, 2022
We had come back off holiday and my daughter had phoned 111 about a cough. It did take a while to get through to speak to someone but by the time we'd left the airport she'd had a phone call back from a doctor who said she needed antibiotics and an hour after the initial phone call, my daughter had picked up her prescription.
