NHS 111
Feedback Rating
Based on 268 reviews
Reviews (268)
Called for a dental issue
December 2, 2022
Called for a dental issue and was told to get in contact with Birmingham dental hospital to get treatment as could not afford cost of dental treatment. The line cut off and I didn’t bother again since lost the number.
Really worried
December 1, 2022
We called NHS 111 as we didn’t know whether we could move him and take him to the doctors. The paramedics said no but they said yes, we ended up moving him and taking him as we were really worried about him.
Referred us to the hospital
December 1, 2022
It was okay, I used it for my daughter, and they just referred us to the Children's hospital.
Fine
October 25, 2022
Fine, they were ok
Fine
October 25, 2022
Fine they were okay
Sent to wrong health service
October 25, 2022
Son ended up with cut on forehead and told us to go the QE and when we got there they said they don't treat paediatrics and sent us away
A bit drawn out process
October 20, 2022
A bit drawn out process, waiting for a call back.
Quicker than seeing my own doctor
October 11, 2022
Doctor tells me to get in touch with the NHS 111 service because they have no more appointments. I ring 111 and they put me in touch with the out of hours. They give me a ring and it's a lot quicker than seeing my own doctor.
Diagnosed without seeing me
September 28, 2022
The nurse there had told me to pick up steroids from Katie Road, but it was okay. I did feel stressed about having to travel so far to get medication when my doctors is only around the corner from me. They also diagnosed me without seeing me.
Really bad
September 14, 2022
Annoying. They follow a questionnaire system and then get a GP to ring you back. Could be a few days later, it's really bad.