Reviews (42)

Referred me for cyst on neck

May 31, 2023
Went to the GP with a cyst on my neck that kept getting bigger. They referred me for blood tests after I kept coughing up blood, they told me to go straight to hospital to get it checked out.
Anonymous

Advisor over the phone went above and beyond

March 11, 2023
Repeat prescription was requested a supply for couple of months, the patient has slurred speech and parkinsons so not able to use any online portals provided by gp, made a phone call to explain the situation and request for medication and the advisers customer service was absolutely brilliant and served us well to ensure all medication was available for patient.

Many thanks
Anonymous

Complete lack of appointments

October 26, 2022
Complete lack of appointments, even if you call them 100 times.
Anonymous

Long process to get through on phones

July 22, 2022
I have not long joined the surgery, but it is of use. It is often a long process to get through on the phone. Trying to make an appointment for myself can take longer, they prioritise children and pregnant women.
Anonymous

Sent a note to GP and got a prescription

June 14, 2022
I went to reception and told them about my problem, sent a note to GP and got a prescription for lemsip cough syrup.
Anonymous

Not able to get appointments

May 25, 2022
Not able to get appointments. Forced to use home remedies.
Anonymous

Very happy & satisfied

March 31, 2022
Very happy & satisfied.
Anonymous

Cannot get through to get a appointment

December 7, 2021
Cannot get through to get a appointment, reception staff being rude and unhelpful,
Anonymous

Good

April 29, 2021
Good
Anonymous

Rude admin staff, bookings impossible

November 17, 2020
Getting an appointment is virtually impossible. The telephone/booking system needs to urgently change!! They are taking the well-being of their patients lightly. Keep on taking on new patients when they can’t even do justice to existing ones!! Feels more like a business than a doctors surgery!
A receptionist today was extremely rude and unprofessional, just kept cutting me off with no helpful information on how to resolve the issues I’ve been experiencing.
Anonymous

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Oakwood Surgery

Contact

0845 073 0397

856 Stratford Road
Sparkhill
Birmingham
West Midlands
B11 4BW

Location

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