Oleaster - Birmingham and Solihull Mental Health Foundation Trust

i was admitted into hospital caffra and i was a patient of mental health suffering from paranoid schizophrenic, i was looked after well and all the nurses and doctors were so helpful, i would recommend this hospital to all people who have suffered or are suffering from mental health.

Thank you for the excellent service.

Hard, intensive on care unit. I have been for an appointment there for a medication review and injection. Everything was fine. I was there for 3 months and they referred me onto Mary Seacole. It was a bit more restrictive but was good.

I was admitted in March 2023 and kept separated until I was able to be around everyone. They helped me get better and listened to me and eventually I was able to be around others. I don't want to go back again.

My son was taken there last week on 136 due to the police picking him up. I was told he’d been discharged from city hospital to oleaster I made a call oh we can’t say we have to have consent from your son call back in half hour which I did ! Oh having change over give me your number they’ll call you ! I waited & waited no call back called again at 10pm oh he’s been discharged ? I had to call back 2 more times as I was in shock that he’d been discharged !
Whoever discharged him what doctors passed him as mentally fit ? Didn’t even keep him 24 hours ? How how on earth they get away with this I will never know ! I wasn’t even told they’d discharged him after making the calls to them. So 5 days later another episode with him ?
You the doctors & social worker who found him mentally fit well done !
Anything happens to my son I will be taking it to the national press I’ve logged everything down you are failing not only my son but other people out there who are crying for HELP!
Had to even give you 1 star to do this your worth NO stars !

A family member who was in a very bad way was actually suicidal taken there by police was discharged few hours later not even kept overnight so those 2 doctors and the social worker will be sued if anything happens now as the chance was there to help and dismissed by them!!! Disgraceful these people call themselves doctors what a farce!!

I was in that hospital in 2018

I stood outside for 2 hours. Would not let me in. Then a lady helped me, sat me down and asked who I was. She wasn’t the person I went to see. She gave a form to fill out. They discharged me from the service.

I do not think a 30 minute appointment is enough for me to talk about my past traumatic stress. I was an inpatient for 10 days then they discharged me to the doctor and told me to get support from them. Not happy with the medication they’re given me but if I do not take them I will be sectioned and I do not want that. I don’t know why they’re putting in this medication.

After attending an appointment at the Oleaster and put on medication different to what i have been using for 20 years i was told i would have a review in one week, despite calling before the week was up no one replied and i ran out of medication, not even a phone call

I was sent here for one night when I was having a crisis. But it's like a vicious circle and you're sent home.