Pak Health Centre - R Bhatti

It is sometimes good but sometimes bad. Appointments are very late and face to face appointments are always with different doctors. They take a long time on the phones and there's never any appointments. It's long.

It's difficult to get an appointment. Reception staff are rude but the GP is very good when you see him.

A very helpful GP. They diagnosed issues with my kidney function and I was referred to the kidney clinic at the QE.

The GP's are not the best but in general they are okay. I call at 8am because if you don't call then the phone line just gets cut off. They book a couple of weeks in advance . It's hard to get a same day appointment.

The midwife is really good, amazing and always helpful.

They are okay. They referred me on time and everything was sorted on time.

My daughter had a stroke which wasn't picked up by the GP. The GP referred her in November, I chased it every month and the referral was not picked up till February.

Referred from GP to speech therapist, long process had a telephone interview. Then we had follow up appointment to help us deal with his none verbal. GP’s better now and back to face to face appointments especially for under 15s can get appointment quite easily.

Yesterday I called for an appointment. Started ringing at 8am (when phone lines open) and couldn't get through as surgery had reached 'full capacity'. 42 calls later, I finally got through only to be told there were no appointments available and call back tomorrow as there will be a great and an IEP available. Again today I started calling at 8am. Got through a lot quicker, call was answered by 8.15am but again no appointments available. I repeated what the receptionist told me yesterday but got told other people called before you and there were only a few appointments available. I am fuming, I am off work and need to see a GP as soon as possible. Total rubbish service. Would never recommend this surgery to anyone.

No appointments and long waits on the phone.