Royal Orthopaedic Hospital

Always excellent, information is good. Check in is good. Always on hand to help if you need it. I'm here for a post operative appointment and come every 3-5 years. I can't complain. Never had a problem, treated with the upmost courtesy. I see one of the team and not my consultant and they will take blood and I have an x-ray. They appointment 2 years in advance and they sent a reminder text and letter in November.

Find them really good. Always see them on time. Been coming here off and on for the past couple of years. Always on time, staff are always helpful and friendly. Can’t fault them.

The experience has been excellent so far.

The process is delayed and the appointment is slow. The staff were nice. The doctors are not doing what I asked them to do. I was in discomfort and doctors were not listening to me.

The service has been excellent and great, very outstanding. The staff were good and food was great in the hospital.

I had a knee replacement and when I was in a recovery ward, I had a severe pain and requested to see a doctor but was told the doctor is dealing with another emergency. It was second day after surgery and I was in severe pain but the doctor didn’t show up.

I didn’t know where I was going, interactions were fine. Happy with communication about appointments.

Pretty good. Service is excellent can’t fault it. I use patient transport. They go out their way for you. Appointment was excellent.

I have been using this hospital since I was a child and I think It’s excellent. I had a knee operation. I was an inpatient. The cleanliness of the ward couldn’t fault it. Food wasn’t very nice at all. Staff were brilliant. I wish they were the same in all hospitals.

Fine, it was fine when he had his surgery. Nurses between 10am to 2pm a bit grumpy & forceful in her actions and words, but the rest were friendly and jolly. No compassion from one nurse (agency nurse).