Selly Oak Health Centre
Feedback Rating
Based on 42 reviews
Reviews (42)
Very poor service
April 14, 2021
Luckily I had few appointments with this GP surgery but in most of them I experienced a very poor service. Because I'm a foreigner, I had to submit my health reports for the GP to update my health record, and it took me several months and many calls to have this done.
Weren't entirely clear
April 10, 2021
I managed to burn my foot over the Easter weekend and while I was able to get an appointment, the dressing didn't cover all the burns properly. Thankfully I was able to cover that with additional plasters. The instructions for the Covid protocols weren't entirely clear either.
Very good
April 10, 2021
Very good, always seen or spoken too if needed
Excellent
April 7, 2021
triaging over covid has been excellent
Feel a bit rushed
April 1, 2021
It can feel a bit rushed when sitting down with a GP but I understand GPs are busy. Wish there was an easier way to book an appointment. At present, you'd have to phone or queue at 8am to obtain an appointment.
Very Lengthy answerphone
December 14, 2020
Managed to get a call back despite the receptionist and the very lengthy answerphone message. Your health could deteriorate getting past this first hurdle.
Terrible, unethical and irresponsible.
December 8, 2020
Terrible, unethical and irresponsible.
Very bad service
February 20, 2020
I have been let down by this surgery on many occasions, i feel that the staff are rude have no understanding of someone that suffers with mental health. You can never get an appointment
Getting an appointment by phone is not easy.
December 17, 2019
Selly oak health centre is good but sometimes getting an appointment by phone is not easy. Online appointments also not helpful because available appointments are longer (at least a week after dates we get appointment).
They are doing great job
November 4, 2019
I am with them since last 50 years. They are doing great job by helping old people like me. Thank you
