Soho Road Health Centre - Dr Bhalla's Practice

Well I'm being patient over 10 years normally I get to see the doctor but it's always the case then staff are very good and helpful. This need of improvement in certain sections like answering the phone need more people it can take up-to 45 mins before someone answers. Repeat medicine not arriving in time at pharmacy waiting time never get to see Doctor at time given, there are several places where need improvement required. I'm happy with Dr Bhalla Surgery but I think there should be a feedback box in surgery to help improve the problems at the surgery ...Every doctor surgery has problems, need to see there are problems here thank you for help

I feel that my experiences are poor. I never see my own doctor and GPs are never helpful. Trying to get appointments are a nightmare. I have often attended and had my illness trivialised and left untreated. I find this upsetting.

Different doctor all the time, don't see my doctor at all, waiting is too long, appointments are given a week later.

Very good generally but the waiting time for appointments can be a long time. It is sometimes difficult to see the doctor you want to see rather than the one they want you to see.

If it is urgent you can access same day appointments. You are able to get through on the telephone