Victoria Road Surgery

Bit slow in prescription services otherwise OK.

I tried to see my usual GP who has a good grasp on my health condition, but as was expected, he was unavailable. Instead I saw a different doctor who informed me that he had come from a hospital setting to that of a GP. I was somewhat perturbed as I found it difficult to hear what he was saying. I explained and he said he understood. Nevertheless, he continued to look at his computer screen while he typed, looking away from me the whole time. I attempted to explain that there were a couple of issues I needed to discuss with him, but he would not do so. I thus focussed on the main one - namely a sudden loss of weight, linked to an increase with problems passing urine.
I had lost around 20 lbs in five weeks and seemed unable to regain it no matter how much I ate. I was also experienceing greater difficulty in starting, continuing and finishing my urine stream.
He would not countenence further discussion, and said that he would refer me to the genito/urinary department for tests, and book a CT scan.
I have had the urine flow test, and more recently a CT scan. I'm waiting, worrying, about getting the results. The CT operative who administered the CT scan and to whom I spoke said that the results would be with my GP within 2 weeks. It's past that point now and I would be very grateful to know. I'm perhaps more than usual concerned because my wife's in hospital recovering from major bowel surgery.

Excellent service and friendly reception. Always able to get some sort of consult. Helped me with my mental & physical health.

The receptionists and doctors are very good and friendly, and usually see you quickly. One of the doctor usually keeps patients waiting over an hour and longer, the other doctors can see about 5 patients in the same time. I had a review, a few years ago and had to change my tablets, (I was on epilim and had to change, in case I wanted children) he got me to do a pregnancy test, ( I didn't particularly want to, as I knew I wasn't pregnant) and he didn't seem to believe me when I said I didn't need to take one.

Dr is extremely rude. He doesn't really care about you, or your problems. Waste of time. I got misdiagnosed and mistreated for a year, I changed GP and it turned out I had to get an operation as soon as possible.