Virtual GP service - South Doc - My Healthcare
Feedback Rating
Based on 12 reviews
Reviews (12)
Poor service
March 28, 2025
Waste of money and time. Service don't meet patients standards
Poor service
March 23, 2025
Basically a waste of time and money put into this service
They speak to my GP
July 8, 2022
They speak to my GP. Say I speak to them Tuesday they say they'll come Thursday or Friday about my eye.
Doctors in house
July 8, 2022
Doctors in house. He can not ask to use doctors, But the care home staff keep an eye on him and contact the doctor when he needs it.
Really caring
January 28, 2022
I have been having some issues that were affecting my health. I just needed to talk to the GP - surgery had no appointments but they said virtual doctor would call. So helpful and caring, felt like we talked for ages and am really reassured. Thank you - 5 stars!
GP call on a Sunday from the app
September 12, 2021
I went in the NHS app this morning because I can't shake off a chest infection. Got a call from a GP an hour later, on a Sunday. Incredible service.
Got the Meds I needed
July 29, 2021
I am going on holiday and I needed some medication. My surgery put me onto virtual GP and they sorted it to my local chemist straight away. Really stress free - thank you
Meds were sent to my local pharmacy
April 23, 2021
I am studying in Birmingham, but currently at home miles away. I phoned my GP, got a call from the virtual gp and they sent the meds to my local pharmacy - it was there in 20 minutes. Thank you!
Really good call from GP
April 13, 2021
Had a rash and cream didn't seem to be working. Spoke to the GP and they asked for a pic - sent via my phone, very easy. Cream given and rash has been sorted. Very happy
Poor care
April 29, 2020
Doctor lacked knowledge on medication, was rude, unhelpful and generally unkind offering no help or solutions to medication problems.
