West Heath Primary Care Centre
Feedback Rating
Based on 24 reviews
Reviews (24)
Friendly staff
April 30, 2025
Friendly, they're alright. It's easy to get appointments morning or afternoon. All the GPs I have seen have been good.
Same day appointments
April 30, 2025
You can arrange an appointment over the phone and they will arrange a same day one for you.
It's fine here
January 28, 2025
The app doesn't work and then they make you call to book appointments. It is fine there and they will sort you out over the phone. They just need to get the app working so you don't have to wait long on the phone to book appointments.
Absolutely excellent
November 26, 2024
Absolutely excellent. I rang them this morning as I couldn't go physically. I explained the issue over the phone and they prescribed antibiotics which was very helpful.
Some of the doctors are good here.
October 14, 2024
They're fine, it depends on the doctor as some are a bit old and they can't hear you very well. You have to talk up for them to hear you. If you need an examination you have to stand up as they can't bend down. The locums are good and listen to you.
I don't know how to reply
July 31, 2024
They going to replace the nebuliser. This is very good. They send questionnaires by phone message but I don't know how to reply.
Very good.
July 9, 2024
Very good. I don't have any issues or complaints.
Amazing!
September 6, 2023
Brilliant, they're amazing and I can get appointments. I'm really happy with them.
Missed appointment due to no letter
December 28, 2022
I tried booking an appointment but got the letter after the appointment and missed the appointment. I had to wait 11 months before getting another appointment. I was sent to another department instead of the dietary department.
GP is too old fashioned
October 26, 2022
GP is too old fashioned and never listens to you properly. Its very difficult to get appointment.
