Help with the NHS and social care

Understanding all the different parts of health and social care can be hard, but we’re here to help. You can find answers to some common questions by clicking on the links below, and please chat to our friendly team on (freephone) 0800 652 5278 or info@healthwatchbirmingham.co.uk if you need any more information or help.

NHS services

• How to register with a GP
• Getting a referral
• Getting urgent or emergency care
• How do I get a dentist appointment?
• How a pharmacy can help
• Using the NHS app
• Getting an NHS interpreter
• International students and the NHS

Adult social care

• Understanding adult social care
• How to choose a care home

Making a complaint

• How do I complain about a GP?
• How do I complain about a care home?
• How do I complain about a hospital?
• How do I complain about a dentist?
• How to escalate a complaint

Mental health 

• How can I get help for my mental health?
• Mental health support

Cost of living

• Help during winter

Advocacy, patient rights and safeguarding

• Getting advocacy support
• Understanding your patient rights
• Safeguarding

Find more help

• Improving your wellbeing
• Contacting your local MP or Councillor
• Finding community groups

Vaccines 

• How do I get a COVID vaccine?
• How do I get an MMR vaccine?

You can also help other people find the information and support they need by volunteering with us.