Alpha Medical Practice

They're brilliant. Not too bad, I don't like it when they tell me to go to the pharmacist, they don't know me like the doctor does. The doctor is a pain specialist so they call me in to see me when she sees me on the list.

There’s no plus side no more the main two drs vanish your luckily if they are in office working half a day a week even then they take no patients on the other ‘drs’ they have ‘working’ there are only there to get the gov paycheck.
They let the good drs go one was the next best thing there who actually cared about his patients he single handily got the practice through covid but they let him go since his left it’s got worse the receptionist do as they please they will openly talk about other patients infront of waiting patients and make fun of them. They have called me telling me test results for someone I don’t even know

It was great

Cannot get an appointment through the phone.

Very difficult to get an appointment. You don’t get an appointment when you need it the most.

Poor

Poor

Poor

I personally have experienced very bad attitude from the professionals working at this practice as physician assistants and pharmacists that are assisting GPs to treat patients. A friendly manner towards patients would greatly be appreciated rather than showing an ignorant attitude. Furthermore, I have also noticed as a patient that when you are reporting your symptoms or concerns about your health half of the things you say are ignored. Things such as referrals to counselling services for the particular well being of the patient. Stubborn behaviour which I have recieved from a pharmacist working here refusing to treat my condition as she thought she would rather wait for the illness to get worse before she could offer treatment rather than treating it at the earlier stages. This particular professional is using "protecting her license" as an excuse for not treating patients and not prescribing treatment to relieve the symptoms at the earlier stages of the infection. I would highly recommend to be seen by a GP for treatment of the actual symptoms rather than the assistants who are showing lack of confidence and competency to offer appropriate diagnosis and treatment.

Difficult to get appointments but good gp's