Reviews (22)

Bad attitude, refusing to treat the condition

April 17, 2019
I personally have experienced very bad attitude from the professionals working at this practice as physician assistants and pharmacists that are assisting GPs to treat patients. A friendly manner towards patients would greatly be appreciated rather than showing an ignorant attitude. Furthermore, I have also noticed as a patient that when you are reporting your symptoms or concerns about your health half of the things you say are ignored. Things such as referrals to counselling services for the particular well being of the patient. Stubborn behaviour which I have recieved from a pharmacist working here refusing to treat my condition as she thought she would rather wait for the illness to get worse before she could offer treatment rather than treating it at the earlier stages. This particular professional is using "protecting her license" as an excuse for not treating patients and not prescribing treatment to relieve the symptoms at the earlier stages of the infection. I would highly recommend to be seen by a GP for treatment of the actual symptoms rather than the assistants who are showing lack of confidence and competency to offer appropriate diagnosis and treatment.
Anonymous

Good Surgery

May 22, 2018
Difficult to get appointments but good gp's
Anonymous

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Alpha Medical Practice

Contact

0121 328 7010

38 Alum Rock Road
Alum Rock
Birmingham
West Midlands
B8 1JA

Location

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