Bath Row Medical Practice, Attwood Green Health Centre

They're amazing, much more efficient and get things done. The doctor lets me talk a lot as I get anxious and they let me let it out. Really happy with them. They refer you too, they're brilliant. They helped me to use the NHS app too.

Pretty hard to get appointments with them, it's always a struggle. Luckily I can just contact my midwife if I have any issues.

After speaking to the GP about the importance and urgency of having my daughter's prescription sent to the pharmacy on time regularly each month, it's been 3 weeks and yet the pharmacy says it has not received a prescription and we cannot get through to anyone at the Medical Practice.

It hasn't been easy to access them, but they have recently introduced a service where you can call any time of the day and you can get a same day appointment.

They've been quite good with follow ups. I'm able to get appointments and it can be quick. Very good.

Over a week ago I phoned to make an appointment for a medication review. As it is the 12 month one I assume I need a blood test. Asked to book one - told no appointments. I said that wasn't very satisfactory as it could delay my repeat prescription. The receptionist offered a medication review a week later when she said I would be able to discuss a blood test with the GP. Waited till mid afternoon on the appointed day only to be phoned by the pharmacist. She could not help because I need my medication adjusted. Appointment now booked for a 2 days time. So it will be 12 days from first contact, then the weekend and another 2 days before I can get a new prescription for tablets I need to take each day assuming that I don't need a blood test before a new prescription. So this brings me to a phone appointment with the doctor 11 days after my initial request. I have not required more than 3 appointments for the whole year. Others I know get appointments all the time with ease. I have been with this practice over 50 years!

The GP was very nice, they had a good conversation with me and treated me very well. I was prescribed medication.

They made a same day appointment and saw that I had a problem with my kidney. They sent me straight to the hospital.

The new online appointment system is good. The GPs are very kind and listen to you. They referred me to Heartlands ENT.

It's not bad but appointment booking is a mess and cancellations has always been constant by the GP. When I did a blood test I got the wrong results from them so I had to do them again which is pretty annoying and frustrating having to do it again. Appointments are online.