Bath Row Medical Practice, Attwood Green Health Centre

It's really hard to get appointments. The doctor is good there. Calling them to get an appointment takes ages.

I got an appointment which has improved but I am not happy with the care I get from them. I have been to them about my back a number of times and placed on medication and physio. It hasn't improved. The care is not good.

I was seen here for glaucoma and referred to the eye hospital. The staff and the care was excellent.

They referred me onto gynaecology quickly.

I haven't been there much. I don't seem to get appointments so I just wait to see what they have available. They will let you know what is coming up in a week or two.

First time, I had heavy bleeding, tried to see a doctor but the next appointment was over a week after with the only option of telephone appointment. Second time now, too dizzy to even stand, been trying to reach them for days, they don’t pick calls, might have to call an ambulance, been crying all day in pain

The doctor put me on medication because I was very stressed. I couldn't focus. The doctors are very lovely, very good services. Signposted me to counselling. My GP is very understanding, very good, even if I have to see a different doctor. Always very caring and kind. I couldn't have better doctors. They are all great. When I lost my adopted mum and friend last year they were so supportive. They listen to me, gave me medication and signposted me to Samaritans, A&E, 999 if I was experiencing self harm.

Always a long wait to get appointments. But the GP is very helpful. The GP listens to me and engages with me in a very nice manner.

Impossible to get appointments. They overbook more than they can handle. The reception staff are rude and the doctor doesn't call when I have phone appointments, this has happened twice now.

No problems. I am able to get an appointment easily. The GP referred onto the hospital for x-ray for my knees and hips.