Bath Row Medical Practice, Attwood Green Health Centre
Feedback Rating
Based on 73 reviews
Reviews (73)
Okay
November 22, 2019
Okay
Excellent
November 22, 2019
Excellent
Excellent
November 22, 2019
Excellent
Poor
November 22, 2019
Poor
Understanding kind nurse
November 8, 2019
Had a nurse appointment for a long term condition that I was struggling to manage properly. She was very kind and understanding. I left the appointment feeling much better and more in control of my health. I wish all appointments were like this.
Side effects not explained
February 4, 2019
Side effects not explained, secondary issues of treatment & medicine not explained properly resulting in stress.
Difficulty accessing appointments if working
December 18, 2018
When I am working it's physically impossible to get an appointment. You have to go there, as if you call you can't get through and you can't get an appointment.
The online system doesn't work as you can't re-book. If you work you can't get in, so the only way to get an appointment is to take unpaid leave.
The online system doesn't work as you can't re-book. If you work you can't get in, so the only way to get an appointment is to take unpaid leave.
Appointments text Reminder
November 22, 2018
When I make an appointment with the GP it is essential that they remind me of the appointment by text. I would often miss my appointments and I get the dates and times mixed. Due to my problems and the medication, I have memory problems and problems with numbers. About 2 years ago (When they didn't yet have the text reminder system) I raised this issue with my GP, when I was waiting for my appointment for two hours, and they got very angry with me. He said you patients waste my time and come here with other issues. Other doctors are brilliant. It's still difficult to get appointments. Phoning and waiting in the queue and then no appointments available.
treated well and with respect by all staff
November 22, 2018
although getting an appointment is hard, once i got one i was helped, and most importantly listened to about how i felt around my mental health. i was referred to mental heath support services but when i see a Dr they often ask if it helping and suitable for me
Great Service
September 28, 2018
I'm a 75 year old person with no major health issues. I served in the navy many years ago and ended up living in South Africa for years. Recently I had to move back to UK. I don’t have stable accommodation but I’ve used this GP and they have been great. They did a full health check up on me. Having said that, a 10 minute appointment time seems very short if you happen to have real health issues.
