Bath Row Medical Practice, Attwood Green Health Centre

It's not good. I've got to call at 8:30, it's like this everywhere now. There's also long waiting times in the queues.

The doctor has come to visit me as I am pregnant, they have confirmed my pregnancy and took a history but I have been told they do not deal with long term cases. I have tried to register with another practice but they have said they cannot register me due to my post code and living in temporary accommodation for asylum seekers.

We are a migrant family being hosted in temporary accommodation and we are finding it hard to register and get support at a permanent GP practice.

Just had a phone call back from a Dr. They should explore if the condition is better seen face to face. I was referred to the hopsital QE due to high blood pressure, but couldn't understand why they couldn't take my blood pressure at the health centre.

Can't get face to face appointment.

Excellent. I was divertred from Sandwell and West Birmingham Hospital, and everything was great.

The actual service is great but the demand on the service is very high, resulting in a long wait for appointments and a feeling of not being to really totally discuss medical concerns as there is not enough time. The GP's themselves are outstanding with their service.

It was really well organised with very professional staff and volunteers who were very helpful as well. I felt safe and was told all the information that was relevant for me and the GP who gave me my vaccine checked beforehand about all the other medication I was on in order to make sure the vaccine was suitable and safe for me.

Appointment making for today needs a phone call at a certain time in the morning. The appointment involves very little waiting time in the surgery. Always listening and interested in your problem, asking questions to focus on your complaint and obtain correct diagnosis.

Attended a clinic for the Covid-19 vaccine. The clinic was well run and organised. Lots of volunteers helping and cleaning. The only bit that could be improved was a separate area for waiting 15 minutes after the vaccine, as it was a mixed up area with normal practice patients, people waiting for the vaccine and people who had had it.