Bellevue Medical Group Practice
Feedback Rating
Based on 84 reviews
Reviews (84)
GPs rush and don't listen
July 31, 2024
Very difficult to get an appointment and the GPs do not listen to you. They just rush through everything.
Rude reception staff
July 24, 2024
The lack of appointments is the biggest challenge. Reception staff are rude and unhelpful.
A good surgery
June 17, 2024
The GP surgery is good. The time is short for appointments, especially my children. It takes longer for adults though.
Terrible to get an appointment there
June 11, 2024
It is terrible to get appointments. It takes ages.
Not very accessible.
May 28, 2024
It's not very accessible. Very difficult to get an appointment. I have to phone at 8am to get one. When you get one, eventually, they are good and friendly. They signpost you to appropriate services.
Excellent care and support to my children
May 8, 2024
They have provided excellent care and support for complex needs children. The GPs are very helpful. The reception team is always helpful. I can easily get appointments.
Reception need more training.
April 30, 2024
Reception staff lack in basic training about how to deal with patients. Very difficult to get an appointment. The GP's are wonderful and try to help as much as they can.
No idea of customer service.
February 20, 2024
No appointments and they never reply to your call. Reception staff have no idea what customer service is.
Quick, easy and helpful
January 4, 2024
I booked in for a HPV vaccine for my daughter. The process was quick, easy and they were very helpful. The reception staff get a lot of stick and it's not their fault. They are just trying to deal with a back log.
My mom has an interpreter
January 3, 2024
They are nice but very slow. The doctors are very good actually but it's getting seen that is the difficulty. Whenever my mother goes to the doctor she has an interpreter which she has to book. That has been okay.
