Birmingham Childrens Hospital

Thank you very much for taking the time to leave such a lovely review. We are glad you had a positive experience.

Best wishes, The Patient Experience Team

Thank you for taking the time to share your feedback of your experience at Birmingham Children's Hospital. It is fantastic to hear that your family experienced an outstanding level of care from our staff throughout the year, and we are also delighted to hear of the positive impact that this has had on your daughter. Please rest assured that we will share your kind words with the ENT team, to ensure that their hard work and dedication is recognised. Best Wishes, Patient Experience Team.

Thank you for taking the time to provide us with your feedback. We are sorry to learn that your experience of General Paediatrics has been less than satisfactory. This is clearly not the very high standard that the Trust strives to achieve, and we would welcome the opportunity to discuss this further with you. Please do contact our Patient Advice and Liaison Service (PALS) either via email on bwc.pals@nhs.net or by telephone on 0121 333 8403 if this is something you wish to pursue.
Best wishes, the Patient Experience Team.

Thank you for taking the time to complete the online survey and for your feedback regarding the Liver Transplant Team; we will ensure that the team are made aware of your positive experience and we are sure that they will be delighted to learn that their patients and families feel they are receiving the very high level of care they strive to provide, despite the difficult and unprecedented circumstances.
We wish you and your family all the best for the future.
Kind regards, the Patient Experience Team.

Thank you for your positive feedback regarding your experience with Birmingham Children's Hospital during lockdown. Please do get in touch via bwc.patientexperience@nhs.net if you have anything further you wish to add. We wish you and your family all the best for your future treatment at Birmingham Children's Hospital.
Kind regards, the Patient Experience Team

Thank you for taking the time to share your feedback of your experience at Birmingham Children's Hospital regarding the Cystic Fibrosis Team. It is great that the Cystic Fibrosis team provided excellent support. We are pleased to hear that on of the psychiatrists helped and supported with the referral to Forward Thinking Birmingham. We will share your kind words with the relevant teams. Best Wishes, Patient Experience.

Thank you for taking the time to share your invaluable feedback of your experience at Birmingham Children's Hospital. It is great to hear that the staff have been polite and professional during your visit. It is disappointing to hear however, that you found the appointment waiting times to be long and that you found the car parking to be expensive. It is also disappointing to hear that you felt that there was a lack of play activities available in the play area. We will share your feedback with senior management so they can look at any improvements that can be made. If you would like to share more specific details with us please contact the Patient Advise & Liaison Service (PALS team) on 0121 333 8403, or alternatively via email on bwc.pals@nhs.net. Best Wishes, Patient Experience Team.

Thank you for taking the time to share your feedback of your experience at Birmingham Children's Hospital. It is good to hear that our staff have been brilliant with your family during your visit. It is disappointing to hear however, that the appointment waiting times were long and the transport provisions did not meet your expectations. We will share your feedback with senior management so they can look at any improvements that can be made. If you would like to share more specific details with us please contact the Patient Advise & Liaison Service (PALS team) on 0121 333 8403, or alternatively via email on bwc.pals@nhs.net. Best Wishes, Patient Experience Team.

Thank you for taking the time to share your feedback of your experience at Birmingham Children's Hospital. It is great to hear that you are happy with the care that is being provided as staff are considerate and the consulting staff listen attentively to you during consultations. We will share your kind words with the team, to ensure their hard work and dedication is recognised. Best Wishes, Patient Experience Team

Thank you for taking the time to share your feedback of your experience at Birmingham Children's Hospital. It is wonderful to hear that your family have experienced an excellent level of care and that you are happy with the treatment and facilities provided. We will share your lovely feedback with the team, to ensure their hard work and dedication is recognised. Best Wishes, Patient Experience Team