Reviews (1416)

Happy with the hospital

October 7, 2022
Second time I have been. It's easy to find. The traffic and parking can be bad. Communication skills are good and they tend to communicate well with the children. There was some confusion with my appointment and I ended up going to the Women's, instead of the Children's. I came here to the Children's and they still saw us, usually other places would cancel the appointment. I'm happy with the hospital.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

I'm used to it

October 6, 2022
I'm just used to it now, I come quite often. Sometimes, I don't understand what the doctors are saying.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. Please do contact us at bwc.pals@nhs.net if you think we can assist you further. Best Wishes, the Patient Experience Team.


Provider responded

Good

October 6, 2022
They're good really. He was referred from the GP and it wasn't a long process.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Long wait everywhere

October 6, 2022
Long wait everywhere we go within the hospital.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.


Provider responded

Frustratingly higher waiting time

Accident and emergency services
October 6, 2022
Came to A&E at 10pm and my daughter was seen at 6am. Frustratingly higher waiting time.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.


Provider responded

Staff was amazing

October 6, 2022
My son was here for a week and staff was amazing.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you and your son had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

It was nice & Quick

September 30, 2022
It was nice & Quick this morning.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Waited for 6 hours

Accident and emergency services
September 30, 2022
Waited for 6 hours at A&E before any help.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.


Provider responded

Great support provided

September 30, 2022
My daughter is coming here since last 13 years. Great support provided. The doctor & nurses are very good & professional.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Care Opinion in relation to our Trust. We’re so glad you and your daughter had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Excellent team

September 30, 2022
Exceptional support & help provided by excellent team.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Care Opinion in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback . Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

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Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

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