Birmingham City Council Adult Social Care
Feedback Rating
Based on 122 reviews
Reviews (122)
No follow ups
September 17, 2024
I've had over 25 years of care assessments but nothing followed up, care plans etc, nothing.
One visit
July 15, 2024
They came out to make sure I was okay and had facilities to make sure house was okay. I didn't have another visit.
They are better
July 9, 2024
They're better, but every carer is different. I watch them and they listen and they do what I ask them to so that is good.
Very good care
June 18, 2024
Very good. They have been good recently . They keep my daughter updated and have been happy with my care.
No DOLs assessment in years
June 11, 2024
My 27 year old son has a care package but now they are saying we have to pay for care because they haven't carried out a DOLs assessment in years. We ask for it to be done and they ignore it and him. They say he doesn't need it. They're really unhelpful.
They're okay
June 4, 2024
They're okay. They could do more and be more active, but they're busy.
Failed discharge support
June 3, 2024
Failed discharge. My dad went home and ended up back in hospital. Social services were no help and it all felt rushed with not the right things put in place
Quickly arranged adjustments
May 28, 2024
They have helped with minor adjustments. A bath lift, a raised toilet and rails. It was all arranged really quickly.
Changing minds all the time.
May 7, 2024
They keep changing their minds. One minute they say yes then no.
Profoundly disabled are at risk
April 10, 2024
Birmingham social care knowingly puts the profoundly disabled at risk time and again. I need safeguarding from them. Nothing goes well. They have driven me to the edge of suicide they should be called we don’t care. I am in a power chair indoors and out
