Birmingham Women's Hospital

No long waits for the consultant today but it can sometimes take an hour. Everything is explained and the consultant gives us time, we never feel rushed.

I had a scan 8 weeks ago. The staff were very good and explained everything very well. I was able to ask questions and the staff were so friendly and nice.

Waiting at triage is a bit crazy. Last week I waited for 3 hours for the doctor to see me. Usually they're very good. They put me on a movement machine for 5 minutes then sent us to the waiting room for 3 hours for the doctor to dismiss you and you don't know what is going on whilst you're waiting there or what you're waiting for.

My scan was on the first floor and it was fine, really great. All of the staff are really good, all lovely. They all listen and they're really helpful, so good.

It was nice and easy the appointment. I'm always seen on time with no long waits, waited about 10 minutes, that's it. Pretty straight forward here. They helped me get my migraine tablets sorted with my GP too.

They checked my blood pressure and did a urine test. Everything was good and there were no long waits.

The scan was good and I asked questions which the midwife answered. It was quick to go into the scan and it was good. The staff are lovely.

I had a hysterectomy and they were really good. I stayed in overnight and the care was nice. Really good. I didn't have a follow up but my GP had to send me back for an urgent appointment and they saw me straight away.

Whilst having IVF treatment i was given lots of incorrect information which delayed my treatment several times. Doctors and nurses just don't care, you are not even a number to them. No matter how many times you contact them and complain they just aren't bothered. Waiting rooms are always full, no privacy, average wait time of an hour to be seen with an appointment, nobody listens or pays attention when you've had side effects to the medication and you are passed from pillar to post in the hope that you will just disappear. I wish I had never had any dealings with the fertility unit as they are an absolute joke!!!

A new portal allowing me to see letters etc is a good idea. What is a terrible idea is a million contradictory messages on different platforms alternately cancelling and rebooking my appointments. I have literally no idea what’s going on.