Birmingham Women's Hospital

The scan was good and I was able to ask questions.

I was sent from my GP in Sandwell to triage. As soon as I got there they sorted a room for me and monitored babies heart. They explained everything they were doing.

Always good. The doctor was very informative and answered my questions. It's usually a long wait but you get used to it after a while.

It was perfectly fine and actually quite quick today. Quicker than previously. All questions were answered and everything was explained in detail.

I have only come here once before. Long waits but other than that it was okay. Waited over an hour for blood pressure and weight check and then I saw the consultant which was fine. I was able to ask questions that I had.

I had half an hour wait today which is fine. They gave me good information prior to the appointment so I knew what to expect. The staff are really helpful. There needs to be better information on the letters to provide directions to different departments. They need to provide which floor the department is on and which department you should go to first as it can be confusing in that respect.

The people at maternity are friendly and very understanding. They're very kind and supportive. Very patient. They recommended things that helped me a lot during pregnancy. I had a very positive experience. The staff at the Women's are all very supportive.

The waiting time is just a bit long. The staff there are very attentive and the ones I have dealt with act in a professional manner.

I hate and dread coming to the preterm birth department. There's nobody here but you wait for ages. I have been here a while and they don't explain why you're there and what the appointment is for. So it is like they're informed but I'm uninformed. I sometimes have to leave because they take so long and I have to get the kids from school. I feel like I have to speak up and they they will rush you through. I don't know if they're understaffed.

It was actually quite good today but normally it's quite long. They aren't very communicative about what's going on when having a scan unless I ask questions. The pictures are blurry and she wasn't going to give me a picture unless I asked for one. You wait a long time for this and it's like they rush you through and they should be providing the best service to each person.