Reviews (1482)

Everything was good on the induction ward

Maternity
February 25, 2025
It was okay on induction ward but quite noisy. The staff were very helpful there, I was there for just shy of 24 hours and then moved to the delivery suite. The staff were good.
Anonymous

Very good staff at triage

Other
February 25, 2025
My waters broke so I went to triage. I wasn't there that long before they took us upstairs to the induction ward. Staff were very good.
Anonymous

Long waits

Antenatal Clinic
February 25, 2025
Both antenatal and scans can be long waits. They don't often let me know how long it will be. They aren't rude, I just feel like they try and pass it onto another member of staff and it doesn't always get resolved.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust, though we are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team


Provider responded

The pharmacy is fine

Pharmacy
February 25, 2025
The pharmacy is fine. The medication is always available too.
Anonymous

Hours waiting at foetal medicine

Other
February 25, 2025
Before Christmas the wait at foetal medicine was about 30 minutes which isn't a problem. But since Christmas there are long waits, it can be 4 hours. Today was only 1 hour. The staff are fine but I don't find they answer my questions that I need answering.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust, though we are sorry to see we have not met your expectations in relation to waiting times. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team


Provider responded

The staff are fab

Antenatal Clinic
February 25, 2025
Everything is up to date with scans, the wait is always long for clinic too. They always inform me of waiting times. They always inform me of the waiting times as the staff are fab. Lovely staff at the scans, very helpful in there. They explain what they are doing.
Anonymous

Never fell rushed

Imaging
February 25, 2025
The scan was relatively okay, no problems there. They sent me in on time and I got to see baby which is always nice. I never feel rushed.
Anonymous

Long waits and a nightmare parking

Antenatal Clinic
February 25, 2025
The car park is a nightmare. The staff are fine but the wait times at the diabetic clinic at antenatal is long. I had to ask why there is a long wait. I had a scan in the morning and they then put me on the next appointment in the afternoon due to the waiting times.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust, though we are sorry to see we have not met your expectations with our car parking and waiting times. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team


Provider responded

Antenatal is very good

Antenatal Clinic
February 25, 2025
Very good at antenatal, really supportive staff. Been a bit of a long wait but it is okay because I missed the appointment time and they still saw me.
Anonymous

Haven't told us about the long waits

Antenatal Clinic
February 25, 2025
There is no communication about the long waits at antenatal, it's not usually like this. It would be good if they would let us know if we're going to be waiting a long time.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust, though we are sorry to see we have not met your expectations in our communication of the waiting times. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team


Provider responded

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Birmingham Womens Hospital

Birmingham Women’s Hospital is a centre of excellence, providing specialist services to more than 50,000 women, men and their families every year from our city, the wider region and beyond.

Contact

0121 472 1377

Metchley Park Road
Edgbaston
Birmingham
West Midlands
B15 2TG

Location

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