Reviews (1050)

Excellent facilities and clean

January 2, 2024
Excellent. Staff were really good. They listened to me. The facilities were clean and new. It was good.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad to hear that you felt listened to and that the facilities were clean and new, we will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

A much better experience this time.

December 18, 2023
I had my first baby during covid here and it was a very difficult experience but this time things are very different, much better in every aspect.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and that your experience was much better this time.

Best Wishes, the Patient Experience Team.


Provider responded

Excellent treatment at neo-natal

December 18, 2023
The treatment I have received at neo-natal was excellent but the food on the ward is horrible.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad to hear that you received excellent treatment from the Neonatal team. We will share your feedback with the Neonatal team.

Best Wishes, the Patient Experience Team.


Provider responded

Excellent weekly advice and support

December 18, 2023
Excellent advice and support provided by the consultant after the referral. I have been seen on a weekly basis and the consultant is always available if I have any problems or questions.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Amazing staff at all levels

December 18, 2023
This is the third time I have used this hospital. Amazing staff at all levels, excellent midwives, nurses and doctors.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience again on your third attendance to Womens Hospital. We will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Polite and skilful staff

December 18, 2023
Clean and tidy hospital with very polite and skilful staff.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re glad to hear that you felt Womens Hospital was clean and tidy, and that the staff were polite and skillful, we will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Excellent midwives and nurses

December 18, 2023
Both of my kids were born here. Excellent midwives and nurses. There is interpreter support available all the time.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Infertility treatment was excellent.

December 18, 2023
I was treated here for infertility and the results were excellent. My son was born here. the staff are amazing.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Long waits for scans

December 18, 2023
The doctors and nurses are good but you have to wait a long time for scans and assessments.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re glad to hear that you have felt the doctors and nurses have been good. However, we are sorry to hear there has been long waits for scans and assesments.

We will share on your feedback

Best Wishes, the Patient Experience Team.


Provider responded

Given a pre-op before a consultation

December 18, 2023
It's been fine when I have been here. They could improve the phones as I have had issues getting hold of the right person. I have had lots of wrong information come through to me. The numbers do not correspond to the secretary. They sent the pre-op appointment for now but it took two weeks to get through and pre-op was sent before I had even seen my consultant. I was given this twice but I need to see the consultant before I have a pre-op. They gave me an appointment for February when I should have been seen earlier. So they have ended up giving me a cancellation appointment today.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further.

Best Wishes,

The Patient Experience Team.


Provider responded

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Birmingham Womens Hospital

Birmingham Women’s Hospital is a centre of excellence, providing specialist services to more than 50,000 women, men and their families every year from our city, the wider region and beyond.

Contact

0121 472 1377

Metchley Park Road
Edgbaston
Birmingham
West Midlands
B15 2TG

Location

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