Reviews (1191)

Helpful and supportive post-natal staff

Maternity
June 5, 2024
The staff at the post-natal clinic are very helpful. The team has provided excellent care and support which I badly needed.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share your feedback with the post-natal team.

Best Wishes, the Patient Experience Team.


Provider responded

A clean and tidy hospital

June 5, 2024
The hospital is clean and tidy, especially the toilets.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re delighted to hear that you found Womens Hospital to be clean and tidy, we will share your feedback with our facilities team

Best Wishes, the Patient Experience Team.


Provider responded

Excellent multi-faith facilities.

June 5, 2024
They have got excellent multi-faith facilities on the first floor. Excellent parking. Very good restaurant and café on the ground floor.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re delighted to hear that you felt Womens Hospital had excellent multi-faith facilities, parking and catering facilities, we will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

The staff are good.

June 5, 2024
I have now been here a few times for scans and stuff. Parking is okay, sometimes hard to get one. The staff are all good here.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Good clean facilities but long waits

Antenatal Clinic
June 5, 2024
Hard to find parking. Waiting times are very long, sometimes 4 hours. The doctors are good. Staff friendly and polite. The facilities are clean and nice.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Long waits, understaffed, expensive parking.

June 5, 2024
Long waits, understaffed, expensive parking.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to learn that you have had a negative experience . Please do contact us at bwc.pals@nhs.net and we can assist you further.

Best Wishes, the Patient Experience Team.


Provider responded

Good but worried about this next baby

Antenatal Clinic
June 5, 2024
It's my third baby here. Parking is very difficult. It's hard to find a space when heavily pregnant and have other kids. You end up parking far away and walking to the place with the kids. The reception staff are helpful. The waiting time is okay. The facilities are all good and easy to navigate around. Before and after care is also okay. I wasn't given appropriate care at the last labour, they didn't listen to me then they had to rush me to labour room. Twice that happened. I am worried for this third time.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your feedback. if you have any concerns surrounding your treatment, please feel free to contact PALS at bwc.pals@nhs.net and we will assist you further.

Best Wishes, the Patient Experience Team.


Provider responded

Very happy to be at this hospital.

Antenatal Clinic
June 5, 2024
This is my first time here for my first baby. Staff are friendly and helpful. I saw the doctor quickly. My midwife came with me and translated. The hospital is clean and very good. I am happy to be coming here again. They have already set my next appointment up.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

No updates on the long waits

June 5, 2024
The staff are friendly and the hospital is clean but sometimes we have hours of waiting and they don't update you as to why the long wait.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Supportive staff

Other
June 4, 2024
I went to the breast clinic for a mammogram. Staff explain everything and are very supportive.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad to hear the breast clinic staff explained everything and were supportive, we will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

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Birmingham Womens Hospital

Birmingham Women’s Hospital is a centre of excellence, providing specialist services to more than 50,000 women, men and their families every year from our city, the wider region and beyond.

Contact

0121 472 1377

Metchley Park Road
Edgbaston
Birmingham
West Midlands
B15 2TG

Location

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