Reviews (1191)

Good staff and good communication

July 18, 2023
I've come for blood tests today and it's all been straight forward. Staff are good and explain things to me.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Not been updated, better communication needed

July 18, 2023
It's fine, I've not been updated with everything and had complications. There's not been good communication between the 2 hospitals. She is registered here but had to go for an emergency appointments at Russells Hall Hospital but they don't communicate well with each other.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further.

Best Wishes, the Patient Experience Team.


Provider responded

Good experience but long waits

July 18, 2023
Good experience, they explain things well but you can wait a long time in the clinic.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further.

Best Wishes, the Patient Experience Team.


Provider responded

Good staff, horrendous parking

July 13, 2023
It's been all good but the car parking has been horrendous. I've not been waiting long today and it's all gone really well, staff have also been good.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Explain my care very well

July 12, 2023
It's been good. There are long waits in the clinic but they send me a letter that explains that I'll be waiting 4-5 hours. They explain my care very well and the staff are really good. I feel better, more than last time.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

No problems with them at all

July 12, 2023
Everything is okay, no long waits as I've just got here. On previous visits, they've explained everything well and send appointments via text and in the post. I've not had any problems with them at all.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Everything has been satisfactory

July 12, 2023
Been a good experience, they've just told me the gender of my baby. It's my first baby and they've treated me very well and have explained everything properly. Everything has been satisfactory, there's been no delays and they've been checking me properly.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Failing to meet demand poor quality of Care

Gynaecology
July 12, 2023
I was referred to the menopause clinic by my GP who is limited in providing some HRT treatments instead women are being funneled into specialist consultant led service at the Birmingham Women's Hospital.
This service is failing on all levels with women experiencing huge waits, I have been waiting for 15 months. Even when you do get an appointment post pandemic this is a telephone consultation and last week they DNA'd their own appointment with me. No notification from them about the missed appointment which relates to systemic issues regarding communication systems with women from this service and management of their waiting list.

I noticed that I could have spent £170 and seen the same consultant 15 months ago at a private provider which speaks volumes about the two tier system that is being created. BWH needs to review their current service and consult with women across the West Midlands to seek resolution of issues and ways to reduce waiting times, improve communication and work with Commissioners to get the service properly funded.

I feel completely let down by this service and their failure to provide any service to me has had a significant impact on my quality of life. The poor communication and failure to even let me know the appointment couldn't go ahead adds another layer of stress and poor service.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.


Provider responded

We are very happy

July 5, 2023
My wife was there for 2 weeks as inpatient. We are very happy by the excellent level of care and support provided.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad to hear that you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Very good experience

July 5, 2023
Very good experience of the hospital. My daughter was born there. All the midwives, nurses and doctors are excellent.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

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Birmingham Womens Hospital

Birmingham Women’s Hospital is a centre of excellence, providing specialist services to more than 50,000 women, men and their families every year from our city, the wider region and beyond.

Contact

0121 472 1377

Metchley Park Road
Edgbaston
Birmingham
West Midlands
B15 2TG

Location

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