Reviews (1353)

Helpful staff that listen

November 22, 2023
Brilliant. Staff are very helpful. They listen to your questions, give you time (one to one service) even when it's busy.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again!
Best Wishes, the Patient Experience Team.


Provider responded

Translators always available

November 22, 2023
My experience was good. Everyone was friendly. Good communication compared to other hospitals. It's the best hospital in my opinion. They have good accommodations for those that speak other languages. There are translators always available and it makes mom feel comfortable to be able to come to appointments herself.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback with our colleagues in the Interpreting team.

Best Wishes, the Patient Experience Team.


Provider responded

Good communication, great staff

November 21, 2023
They were brilliant. Good communication, great staff. Signage can be difficult to understand but overall they are very good.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Excellent care provided to my newborn

November 21, 2023
Excellent care provided to my newborn. Very engaging and helpful staff. It's easy to get an appointment with my consultant.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience whilst attending Women's Hospital.

Best Wishes, the Patient Experience Team.


Provider responded

Not enough car parking

Day Assessment
November 20, 2023
Dropped daughter who was booked in for a scan which I was really looking forward to see. Drove around the car park for thirty minutes but it was really busy with queues of cars looking for a space. Came out and drove around in circles, consequently missed the scan after arriving ahead of appointment time.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to learn that you missed your daughter's scan due to experiencing difficulty parking . Please do contact us at bwc.pals@nhs.net and we can look into your concerns further.

Best Wishes, the Patient Experience Team.


Provider responded

Excellent help and support.

November 20, 2023
Both of my kids were born here. I received excellent help and support.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience.

Best Wishes, the Patient Experience Team.


Provider responded

Amazing care and support

November 14, 2023
Amazing care and support provided after having a nightmare at another hospital. I was discharged with all medication and information I needed.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad to hear you had a positive experience whilst receiving care from Womens Hospital.

Best Wishes, the Patient Experience Team.


Provider responded

Always a good experience.

November 14, 2023
A very good hospital with excellent staff. Always a very good experience whenever I go there. I go there to see my consultant.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Professional and caring.

November 14, 2023
Very good, professional and caring team of nurses and doctors
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Caring and passionate midwives.

November 14, 2023
The midwives are caring and passionate. The doctors explain everything very well.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

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Birmingham Womens Hospital

Birmingham Women’s Hospital is a centre of excellence, providing specialist services to more than 50,000 women, men and their families every year from our city, the wider region and beyond.

Contact

0121 472 1377

Metchley Park Road
Edgbaston
Birmingham
West Midlands
B15 2TG

Location

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