Reviews (1191)

Negligent, provided no aftercare

Gynaecology
April 15, 2023
I was pressured into an invasive removal procedure. Still to this day I don't know what procedure this was, nor was it explained to me the risks or after-effects.
I experienced rapid blood loss and collapsed in the ward after I had been left to my own accord immediately after the procedure. The procedure was conducted with the bed at the wrong angle for my height, and I had no place for my personal belongings or clothes. These went on the floor.
I was provided no aftercare - which shocked the fantastic nurses who came to my help after I collapsed.
Whilst the ward nurses were incredible, they should not have had to compensate for the atrocious disregard and dangerous practices undertaken by the consultant and the nurse with him.
This was a near-miss.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.


Provider responded

Love it

April 14, 2023
Love it - it's great. Its a good hospital with good staff. I'm always seen quickly in triage and kept well informed about my care. The car parking is a bit of a nightmare and they can sometimes rearrange your appointment at the last minute.
Natalie

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Its great - they explain things

April 14, 2023
Been in and out of here, it is great. There's plenty out there worse off. It's what you make of it. It's your own attitude. Theres good communication too. I've had two appointments within 3 days and that's a good thing. They explain to me so I know why I have these appointments and its all available on the app.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Good

April 14, 2023
I had a mammogram and it was fine. It's a long way to travel but my friend took me. They were good, just long time to get there, They sent me a letter within good time of the appointment too. They were good.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Hit and miss

April 13, 2023
Hit and miss – waiting year and a half for appointment because there was an issue in getting an appointment. I chased it up and was given an appointment quite quickly. Didn’t have to go through GP for a referral again. Initially came in through A&E as we couldn’t get an appointment but then found out she has a rare genetic disorder. This was during COVID when couldn’t see GP. Now we are under the ROH and see various departments.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your feedback. Best Wishes, the Patient Experience Team.


Provider responded

Good Care

April 13, 2023
I had my daughter here they were good. Very caring – Good Care.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Excellent service

April 3, 2023
Really good experience, staff were really friendly and helpful. Quick efficient service and was asked to share my views on the family and friends survey, which I think is really positive. Was called in quick even though I was little late due to parking, consultant asked if I understood the information he was giving to me. Their consultants upload and update the digital letters on the NHS app really quickly, in fact its straight away. Would recommend going.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Hate the hospital

March 29, 2023
Worse experience of my life. Hate the hospital. Midwifes need more training.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.


Provider responded

Good in general

March 28, 2023
Good in general, waiting can take a while but apart from that It’s all good. Definitely give me information and appointments are sent via the app. Feel you build a rapport with midwifes.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

They have always been really fine

March 28, 2023
They have always been really fine and communicate well about the appointments by letters & phone calls and badger app.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

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Birmingham Womens Hospital

Birmingham Women’s Hospital is a centre of excellence, providing specialist services to more than 50,000 women, men and their families every year from our city, the wider region and beyond.

Contact

0121 472 1377

Metchley Park Road
Edgbaston
Birmingham
West Midlands
B15 2TG

Location

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