Reviews (1488)

Appointment on time and excellent

January 15, 2024
I had an appointment at antenatal clinic. The appointment was on time and excellent screening and examination carried out.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback with the Antenatal team.

Best Wishes, the Patient Experience Team.


Provider responded

4 hour wait to see a consultant after a scan.

January 15, 2024
My appointment for a scan was at 9:00am and it was done on time but then we were waiting for 4 hours to see and discuss the scan with the consultant.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to learn that you have had a negative experience . Please do contact us at bwc.pals@nhs.net and we can assist you further.

Best Wishes, the Patient


Provider responded

Helpful and explained everything very well

January 15, 2024
I came here for a mammogram. The appointment was on time and staff were very helpful. They explained everything very well.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Everything went smoothly

January 15, 2024
I came here for a glucose test. Everything went according to plan very smoothly.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback with the GTT team.

Best Wishes, the Patient Experience Team.


Provider responded

5 stars

January 15, 2024
5 stars for the Gynaecology outpatients department. Very professional staff and a good service.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback with Gynaecology outpatients.

Best Wishes, the Patient Experience Team.


Provider responded

Good staff but long waiting times.

January 15, 2024
I waited 1 hour for the scan which took 20 minutes. It's difficult to sit because your waiting so long to see a doctor. Another common complaint and big problem is finding a parking space. I ended up parking in an awkward space. It isn't usually like this when I go for a scan or come on a different day. My last appointment I waited an hour as well. The staff are very good over here.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to hear that you experience long wait times and difficulty with parking. We will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Over 3 hour waits to see a doctor after scan

January 15, 2024
I have been waiting for over 1 and a half hours. I had a scan and now waiting to see the doctor. The scan was very good and ran on time but to see the doctor you have to wait a very long time. There is no communication. I ask them how long and they say there are two people in front of you but you're still waiting a long time. I get very sleepy waiting to be seen. Last time I waited 3 hours for my appointment. If I am not seen soon I think I will just get my book and leave.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to learn that you have had a negative experience . Please do contact us at bwc.pals@nhs.net and we can assist you further.

Best Wishes, the Patient Experience Team.


Provider responded

Waiting times are too long

January 15, 2024
Long waiting times. Every time I come it can be a long wait. You come for scans and you are seen within a reasonable amount of time but then the appointment after to see a doctor takes a long time. You can wait for hours. The staff are helpful but there could be more communication about waiting times.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your feedback.
Best Wishes, the Patient Experience Team.


Provider responded

Long waiting times.

January 15, 2024
Long waiting times. I've been waiting since 11:30am to see a doctor and haven't been told how much longer it's going to be. Everything is okay with the staff it's just the long waits.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to learn that you experienced long wait times, please be assured we will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

The waiting times need to be improved

January 15, 2024
The waiting times for an appointment needs to improve. I had a scan and I waited 20 minutes for that. Then I waited god knows how long to see a doctor and it's now 1pm. It's a long day. Especially when you have kids at home and you have to get back. The staff are lovely when you get in and speak to them. It's just the wait.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to learn that you experienced long wait times to be seen. We will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

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Birmingham Womens Hospital

Birmingham Women’s Hospital is a centre of excellence, providing specialist services to more than 50,000 women, men and their families every year from our city, the wider region and beyond.

Contact

0121 472 1377

Metchley Park Road
Edgbaston
Birmingham
West Midlands
B15 2TG

Location

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