Reviews (1488)

The need more staff and better communication

January 15, 2024
They keep messing me about. I had a 12 week scan and then put me in the wrong clinic. I came for an appointment about the 12 week scan and I'm 18 weeks. They need more staff. The staff that are already on shift are working as hard as they can. They could do with far better communication. The staff are good though.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to learn that you have had a negative experience. Please do contact us at bwc.pals@nhs.net and we can look into your concerns further.

Best Wishes, the Patient Experience Team.


Provider responded

I have waited so long

January 15, 2024
I have been waiting here for so long. I arrived just before 11:00am. I only came for a scan and now I have to wait for a doctor. They haven't said how long the wait will be but it's after 1pm. I haven't been communicated with.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to learn that you have had a negative experience . Please do contact us at bwc.pals@nhs.net and we can assist you further.

Best Wishes, the Patient Experience Team.


Provider responded

Kind and informative staff

January 11, 2024
I went there for a laparoscopy and the staff were very kind, informative and helpful.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback with the laparoscopy team.

Best Wishes, the Patient Experience Team.


Provider responded

The ward was like New Street station

January 9, 2024
It was okay, from a staff point of view they were brilliant. They do their best. The ward was like New Street Station. Lots of people on phones, busy and loud. It wasn't where I wanted to be. I couldn't have my husband with me as it night time but as I'd had a c section I didn't want to keep bothering them but I ended up discharging myself the next day. The care was good, I just wanted to be at home.
Sam Clifton

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

The care was okay.

January 4, 2024
Both of my kids were born here. The care received was okay.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust.

Best Wishes, the Patient Experience Team.


Provider responded

A horrible experience

Maternity
January 4, 2024
My daughter had sepsis and was put in an infected ward during recovery. It was a very bad experience. I had gone through complications having her and it was horrible.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to learn that you had a negative experience whilst under the care of Birmingham Womens Hospital . Please do contact us at bwc.pals@nhs.net and we can assist you further.

Best Wishes, the Patient Experience Team.


Provider responded

Excellent care provided

January 2, 2024
Both of my kids were born here. Excellent care, support and help was provided on both occasions.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience each time you attended Womens Hospital and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Very helpful and supportive staff

January 2, 2024
I went there with my wife a number of times. The staff were very helpful and supportive. they provided excellent information.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and that staff have been helpful and supportive.

Best Wishes, the Patient Experience Team.


Provider responded

Excellent facilities and clean

January 2, 2024
Excellent. Staff were really good. They listened to me. The facilities were clean and new. It was good.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad to hear that you felt listened to and that the facilities were clean and new, we will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

A much better experience this time.

December 18, 2023
I had my first baby during covid here and it was a very difficult experience but this time things are very different, much better in every aspect.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and that your experience was much better this time.

Best Wishes, the Patient Experience Team.


Provider responded

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Birmingham Womens Hospital

Birmingham Women’s Hospital is a centre of excellence, providing specialist services to more than 50,000 women, men and their families every year from our city, the wider region and beyond.

Contact

0121 472 1377

Metchley Park Road
Edgbaston
Birmingham
West Midlands
B15 2TG

Location

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