Reviews (1353)

Lacks patient care

October 31, 2023
The treatment lacks patient care and the staff were rude. Very poor communication about test results and screening outcomes.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. If you need any support for poor patient care or otherwise, please do not hesitate to contact our PALS team (bwc.pals@nhs.net). Best Wishes, the Patient Experience Team.


Provider responded

Really informative and chatty.

October 30, 2023
It's been okay. Its hasn't been too bad of a wait. During the scan, antenatal and consultant it has been really informative and they have been chatty today but there has been issues leading up to this appointment. I was only told about the extra appointment yesterday after I chased it up. A lot of the numbers I called went straight to voicemail and cut off so it took a few times to get through to the right person. Have had a bit of a wait.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. If you need any support for appointments or otherwise, please do not hesitate to contact our PALS team (bwc.pals@nhs.net). Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

It is such a long time to wait.

October 30, 2023
I came here a couple of weeks ago and I waited for a long time and It's the same today. It takes a long time and there is no communication about what is happening. Been here since 10:30am and it is now 1:15pm. It is just a long time to wait. It wasn't like this before.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. If you need any support for waiting times or otherwise please do not hesitate to contact our PALS team (bwc.pals@nhs.net). Best Wishes, the Patient Experience Team.


Provider responded

Changed my appointment and now waiting longer

October 30, 2023
My appointments was moved to an earlier time. The scan was moved to the morning. So the appointments weren't joined up for the following consultation appointment. I wasn't informed that my consultation appointment wasn't until this afternoon so it has resulted in me waiting an hour so far. Staff have been pleasant enough. the male's sonographer's manner could have been better. The scan felt quite rushed and too matter of fact. It did state it could be a male sonographer in the appointment letter.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. If you need any support for who you see in a scan or appointments or otherwise, please do not hesitate to contact our PALS team (bwc.pals@nhs.net). Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Its is a good hospital, no doubt about that.

October 30, 2023
It's okay. I've been waiting since 11:10am. Only 10 minutes late for my scan. If it's late that isn't any bodies fault. I've been waiting a while to see the consultant but could be because of staff are sick or busy. Its is a good hospital no doubt about that.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. If you need any support for communications or otherwise, please do not hesitate to contact our PALS team (bwc.pals@nhs.net). Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Staff are lovely. Ran on time

October 30, 2023
It's alright. I had scans and everything has ran on time. Staff have been lovely. Sometimes it can be a few hours wait. It can be the scans that run late. It's understandable. Keep appointments and everything comes through on the badger app.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and are understanding about our waiting times. Thank you again! Best Wishes, the Patient Experience Team


Provider responded

Staff are always good here

October 30, 2023
The services are good. The staff are always good here. I don't know yet which clinic I will be called into. I'm just waiting.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and are staff are looking after you well. Thank you again! Best Wishes, the Patient Experience Team


Provider responded

The waiting is very long.

October 30, 2023
Its going slow at antenatal (Atlantic waiting area). I have been here for 2 hours for a scan at 10:45am and it is now 1:20pm (which was 45 minutes late) and I have a consultant appointments after that. I had to go and ask what was going on and I was told I am third to be seen. everything else is good it is just the waiting. I am diabetic so I am getting worried about waiting too long.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. If you need any support for appointments or otherwise, please do not hesitate to contact our PALS team (bwc.pals@nhs.net). Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Happy with the service

October 30, 2023
Happy with the service.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience. Thank you again! Best Wishes, the Patient Experience Team


Provider responded

Good service, 20 minutes waiting.

October 30, 2023
I was waiting in the antenatal waiting area for 20 minutes. The service is good.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience. Thank you again! Best Wishes, the Patient Experience Team


Provider responded

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Birmingham Womens Hospital

Birmingham Women’s Hospital is a centre of excellence, providing specialist services to more than 50,000 women, men and their families every year from our city, the wider region and beyond.

Contact

0121 472 1377

Metchley Park Road
Edgbaston
Birmingham
West Midlands
B15 2TG

Location

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