Reviews (1353)

Long waits today

December 4, 2023
I have been waiting for a long time today. Doctors are very nice and the staff are also nice. They need to improve the appointment times though.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust.

We are sorry to learn that you experienced long wait times.

We will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

They care about the patients.

December 4, 2023
I am happy with the service and happy with the doctors. They care about the patients.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and are happy with the treatment you received from the clinical team.

Best Wishes, the Patient Experience Team.


Provider responded

Happy and satisfied

December 4, 2023
The service is good. Happy and satisfied with the appointments. The waiting times are sometimes long.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your feedback.
Best Wishes, the Patient Experience Team.


Provider responded

Could be a better service.

December 4, 2023
The service could be better. Incorrect information is given sometimes about the service.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further.

Best Wishes,

The Patient Experience Team


Provider responded

Good so far

December 4, 2023
It's my first time here at antenatal and the staff have helped me where to go. So far finding my way around has been good.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your feedback.
Best Wishes, the Patient Experience Team.


Provider responded

Waiting times are not good.

December 4, 2023
The receptionists do not know what they are doing. There's issues with appointment times. The doctors are generally good. Appointment times are not good. You have to wait for two to four hours sometimes.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further.

Best Wishes,

The Patient Experience Team


Provider responded

My husband missed our scan because of parking

December 4, 2023
I have come for a scan and was seen on time but my husband didn't make the scan as he could not get any parking. I'm quite upset that he has missed it and now I am waiting for a doctor and not sure why.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further.

Best Wishes

The Patient Experience Team


Provider responded

The staff are good.

December 4, 2023
The staff are good. They let me know about appointments coming up and keep to the times.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Well informed and good waiting times.

December 4, 2023
Good. The staff are good. I feel that I am well informed with everything. Communication could be better as I don't know what they are for and come through via letter and not on the badger app. Waiting times are good.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and that you have felt informed.

Please be assured that we will take on board your feedback surrounding communication around appointments.

Best Wishes, the Patient Experience Team.


Provider responded

Seen on time and polite staff

December 4, 2023
It's been good. I have been for a scan. I was seen on time and I have been seen by a doctor and now I am waiting for a blood test. The waiting times are okay and communication is good. The staff are very polite.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and that you were seen in a timely manner

Best Wishes, the Patient Experience Team.


Provider responded

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Birmingham Womens Hospital

Birmingham Women’s Hospital is a centre of excellence, providing specialist services to more than 50,000 women, men and their families every year from our city, the wider region and beyond.

Contact

0121 472 1377

Metchley Park Road
Edgbaston
Birmingham
West Midlands
B15 2TG

Location

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