Birmingham Womens Hospital
Feedback Rating
Based on 1191 reviews
Reviews (1191)
Nurses empathetic, helpful and understanding
July 4, 2023
The service has been good, nurses have been empathetic, helpful and understanding. The waiting period has been good. Happy to be in good hands with my baby and feeling more myself again.
Triage can be a nightmare
July 4, 2023
Today has been alright, I've not been waiting long. Triage is a nightmare. If it's not that serious when you go in, the wait to see a doctor can be long. I waited 4 hours the last time I was there.
Everything was perfect
July 4, 2023
It's been good, no long waits, everything was perfect. I am going to see the nurse today.
Gcommunication, bubbly staff
July 3, 2023
Everything has been fine, not been long today, the staff are good, lovely and quite bubbly. Good communication and they give you plenty of notice about appointments.
No communication and long waits
July 3, 2023
They're good. It's my first appointment today and the scan was at 11am but had it after 12 and have been waiting since to see the consultant. There's been no communication, I've been feeling unwell because I am diabetic and I've been waiting so long.
Long waiting times for appointments
June 30, 2023
Difficult to get an appointment, Lot of cancellation because of long waiting lists. Particularly menopause clinic and physiotherapy clinic are short staffed and long waiting times for appointments.
No one staffing the phone
June 23, 2023
Call before you go even when in labour. Didn’t answer for 30 minutes, no one staffing the phone. Tried to call before turning up. Ended up in triage, no rooms available. 10 minutes in triage, 20 minutes in side room. Staff are great. Limited resources and limited staff.
Good hospital, nice staff
June 20, 2023
No long waits, it's a good hospital. The staff are nice too, it's good.
Good care, good communication
June 20, 2023
All has been fine, I came in at 11 o'clock for a scan and now I am waiting to see the midwife to have an assessment at 1pm. They send letters for my appointment 7-10 days before I'm due to go but one time they sent a letter 4 days before an appointment. But the care is generally very good.
Long waits, more training needed for staff
June 20, 2023
I've been sat waiting 4 hours. I had an appointment come through on the App for today, I turned up and they said the appointment was for the wrong date but said they'd fit me in, but it took an hour to be seen. It's a poorly organised service. Last week I was here for 5.5 hours. I do expect to wait but my husband has to take a whole day off to be able to come to the appointments with me which he cannot always do. I can end up sitting at appointments by myself for a long time. I've had some issues with them in the past which meant I had to make a complaint to PALS about the care. But the narrative needs to change and some staff could do with more training.
