Bournbrook Varsity Medical Centre
Feedback Rating
Based on 40 reviews
Reviews (40)
Fantastic
February 18, 2025
Fantastic communication, a good service, prompt replies and the IT system is good. The appointment availability is also good.
Satisfied and happy
January 20, 2025
I am satisfied and happy with the service overall. Everything runs smoothly whenever I need something from them.
It has improved
December 16, 2024
Easy to get appointments. Doctors are responsive and supportive. It has improved. They have a new system which works.
Kind and helpful staff
August 22, 2024
The reception team and GPs are very kind and helpful.
Friendly, helpful staff
August 13, 2024
I haven't tried their triage service yet as I prefer to do everything over the phone. They tend to be okay when I do go and the staff are very friendly, the doctors listen and they help me.
Good and friendly
June 24, 2024
Quite helpful, they are good. They send reminders to my phone. Staff are great and very friendly. I don't have any problems.
Staff are very rude and don't answer phones.
March 19, 2024
Very hard to book appointments on the phone. You have to wait at least for an hour on the phone. Reception staff don't listen to you and are very rude.
Absolutely amazing.
February 20, 2024
No problems accessing appointments for myself. They have been absolutely amazing. So much ghastly things going about the NHS but it has been very good for me.
They rely too heavily on locum GP's
November 23, 2023
They have 3 very good doctors but it's pot luck which one you get on the day. They rely on locum staff a lot which is not good for continuity of care.
Staff are late
November 21, 2023
The GP service is okay but the staff are late sometimes.
