Bournbrook Varsity Medical Centre
Feedback Rating
Based on 40 reviews
Reviews (40)
The receptionists have always treated me with kindness Bournbrook and varsity practice
April 17, 2021
The receptionists have always treated me with kindness and compassion, even at my most hysterical moments. They've called me back promptly and efficiently and I can't praise the practice enough. All GPS are very knowledgeable and caring go that extra for there patients
Always been fantastic
April 14, 2021
They have always been fantastic, they are very caring, efficient and organised. They are very good at helping you book an appointment and offer a variety of times
Worked well during lockdown
July 17, 2020
Online survey questionnaire: What has worked well for you during lockdown?
Answer: Bournbrook varsity medical practice for telephone and video appointments. Have had to attend in person for blood tests but lots of safety precautions in place.
Answer: Bournbrook varsity medical practice for telephone and video appointments. Have had to attend in person for blood tests but lots of safety precautions in place.
A lifeline in time of need
April 6, 2020
I have been a patient her now for over seven years. This is by far the friendliest and most professional GP surgery that i have been to . Your visit is not just an appointment with a Doctor, it is like meeting with a kind and trusted friend who will go the extra mile to help you. You are made to feel that you are the most important person that they have met (or spoken to that day) and there is genuine compassion with your situation, from the receptionists , nurse and Doctors alike. What i like the most is that you do not need to feel anxious when waiting , because the Doctor will collect you from the waiting room. If you cannot get an appointment quickly you can speak to a Doctor (by phone) the same day. Recently for me when i was very ill it was like a lifeline in a real time of need.
Thoughtful and Kind Staff and Well Organised
March 7, 2018
I have been registered at several surgeries in my time. I registered here recently and this Practice is by far the best I have ever been to. The reception team were really helpful and assisted me in completing my paperwork, they listened to the problem I had and made sure I could be seen that day. The doctor was really good. I have been suffering with the same problem for months and feeling short changed by my previous doctor but her explanation and understanding just made me feel much better about things.
Waiting time was more than expected
January 19, 2018
Long waiting time. Private services are expensive.
Always friendly & efficient
July 3, 2017
Whole team are friendly and help make the best of the services
They provide help
April 20, 2017
They provide help - and give advice and support. One female doctor is very special especially for my children.
Professional, effective care & consultations
June 5, 2015
I have found this practice to be consistently excellent in al aspects of care I have received over the last 18 years. Brilliant at listening and understanding!
I love using online appointments/ prescription
September 30, 2014
If I remember I need a new prescription at 11 at night then I can do it there and then. And appointments
