Reviews (30)

Friendly caring

June 16, 2017
Friendly caring, laughable, people lovely
Anonymous

Very friendly home and care outstanding

June 9, 2017
Staff very caring and helpful. Couldn't have asked for more for my partner.
C. Critchlow

Reply from Bromford Lane Care Centre

Thank you for your kind comments


Provider responded

Excellent care of my mother

April 5, 2017
Attentive and caring staff. Good liaison with myself re any issues or concerns re my mother - 10 out of 10
John

Reply from Bromford Lane Care Centre

this is so good to hear we try very hard to meet our service users needs and to make family's feel welcome


Provider responded

Welcoming, happy to visit

December 7, 2016
All staff are very friendly, welcoming and happy to see you. The unit I visit is brightly decorated, warm and inviting. Entrance hall is welcoming but can be a bit cluttered with display stands.
Anonymous

Happy home

December 7, 2016
Very good staff, very clean, and the food is very good.
G. Scott

my sister was in this home

October 31, 2016
My sister was really happy at this home she got all the help she needed night and day staff are lovely and great really do recommend this place
Jennifer Osborne

Reply from Bromford Lane Care Centre

it is so good to have lovely feedback we try very hard to ensure the care we deliver at Bromford lane is of excellent standard . it is extremely important to staff to know there hard work has been recognised . thank you for this lovely comment
Judy Williams
home manager


Provider responded

Cheerfulness and competence are outstanding.

December 3, 2015
I can relax now. My husband is in a wonderful place, and I know that the staff really care. The atmosphere of happy, controlled chaos reminds me of my own home - this is how you deal with dementia, by being in their world. Nothing is "wrong", and everything is possible. They deal with the residents in such a gentle manner that it is a pleasure to be part of the "family"
Jill Dunwoody

A caring enviroment

May 27, 2015
My mother is in the dementia unit. The facilities are excellent and the staff are patient and kind. They are always good humoured while doing a difficult job. The meals always look and smell lovely.
Anonymous

A nursing home where the staff care

September 17, 2014
My mother was a temporary resident at Bromford Lane Care Centre, being taken in in an emergency. I was anxious about this - having had a bad experience with a previous home. I needn't have been. The staff at Bromford welcomed my mum, took care of her professionally and helped her to settle quickly into the new environment. She has been treated with dignity and respect. My mother's new home has a lot to live up to!
Anonymous

excellent

July 17, 2014
My mother Doreen Tovey is currently on an interim bed at Bromford Lane Care Home. The staff are very caring not just with my mother but with other residents.
The Manager Judy is kind and very supportive and always find time to come and speak to my mother and other residents. The home is exceptionally clean and my mother told us the food is lovely.
Every time my family visit the home the staff are always polite and helpful and my mother loves staying there. The standard of the home, manager and all the staff are excellent and my family are so pleased with the care and support my mother and us have recieved.
Susan Lunnon

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Bromford Lane Care Centre

Contact

0121 322 0910

366 Bromford Lane
Washwood Heath
Birmingham
West Midlands
B8 2RY

Location

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