doctor diagnoses patients over the phone without looking into their history. receptionists relay symptoms to doctor who is there at the reception ready to advise the receptionists who then relay the information back to the patient.
So much can go wrong with this sort of triage system. Simply awful.
Doctors pre covid were just as bad, this particular has a track record of hiring really bad doctors.
of pain, was told to call back at 11 for the medication then told to call back at 1 then at 3. When called up at 3 I was in a lot of pain and the receptionist refused to listen and hung up. Upon calling again they hung up again and then Didn’t answer my call. How am I suppose I receive medication if I can’t even speak to anyone?
bad doctors? Rushed and chaotic time with the doc . One doctor is nice enough but does not quite have the skills required to conduct a compassionate consultation. Its a common theme with this surgery. Would not recommend.