Reviews (118)

Very accommodating and keep me well informed

September 27, 2023
Dad's been here for 3 years, the home has been very accommodating. They treat dad as if he is family. Every sunday, they play mass on the TV for dad, very good at accommodating religions. I was away on holiday and dad was poorly and they called me let me know what was happening and sorted out everything. They kept me well informed and sorted out everything. They're good at dealing with issues when he is poorly. They get the residents involved in activities and have entertainment coming in, they play snakes and ladders and do other things to keep them active. They also place all activities and things that are happening within the home on Facebook, which is a good way for us to see what's happening on a daily basis.
Anonymous

Reply from Digby Manor Residential Care Home

Thank you for your lovely review of Digby Manor. Your dad has been with us for 3 years and he is indeed like family to us. Mass is indeed very important to him and so we feel honoured to ensure he gets to watch it on the interactive table. Thank you for acknowledging the excellent communication the team do on a regular basis. We are very grateful for all your kind words and will ensure we feedback your kind words to the team. Best wishes from us all at Digby Manor.


Provider responded

Good support and good staff

September 27, 2023
Good support and food, I've been here 9 months. Very nice staff, food is great. They don't have too much activities but they're good.
Anonymous

Reply from Digby Manor Residential Care Home

Thank you for your kind review of Digby Manor and for acknowledging the good support and quality food that we serve on a daily basis. All our activities are posted online on a daily basis and the monthly newsletter demonstrates all the varied activities that we do for our wonderful residents. Wishing you and your family the very best from us all at Digby Manor and we looking forward to seeing you visit again soon.


Provider responded

Very good staff

September 27, 2023
There's no misleading here, staff are very rewarding, they're very good. I know if I need to speak to staff and get a doctor they will do it, but I don't need a doctor.
Anonymous

Reply from Digby Manor Residential Care Home

Thank you for your glowing endorsement of the staff. We will feed this positive feedback to them so that there know they are doing a great job. Best wishes from us all at Digby Manor.


Provider responded

I'm happy here

September 27, 2023
Can always find a bit of company here. I can come whenever I want and my family come to see me. I am happy here.
Anonymous

Reply from Digby Manor Residential Care Home

We are delighted to read that you are happy at Digby Manor and that your family visit regularly. Best wishes from us all at Digby Manor!


Provider responded

Approachable and kind staff

September 27, 2023
My wife has been here since February 2023 and she's been happy since being here. The staff are very approachable and kind. My wife needs reassurance as she worries about everything. Our daughter and other family members visit her every day, even our daughters school friend visits her. She was unable to be at home by herself, so this was the best option for her.
Ruth Carter

Reply from Digby Manor Residential Care Home

Thank you for acknowledging that our staff are kind and approachable. This is very important in a caring setting and something we pride ourselves on. We are so happy to see family members visiting regularly as we like to be an open and transparent care home. Best wishes from us all at Digby Manor and we look forward to you visiting again soon.


Provider responded

I wouldn't want to be anywhere else

September 27, 2023
Everyone is very kind and helpful and I wouldn't want to be anywhere else. I've been here not quite a year. The GP is accessible and I'm hopeful of talking to him today, but the staff do keep him up to date.
Mary Jo Jones

Reply from Digby Manor Residential Care Home

What a lovely statement: 'I wouldn't want to be anywhere else'! And nor would we ant you to! We pride ourselves on fabulous care and long may this continue. We are glad to read that you feel that the GP is accessible and that you are happy in you surroundings. Best wishes from us all at Digby Manor.


Provider responded

Friendly staff, no issues with accessing GP

September 27, 2023
Been here for 14 months now and its all been very good and the staff are very friendly. My sister visits me every 3 weeks and I feel good in the time my sister is not visiting me. I have no issues with accessing the GP or dentist when required.
Anonymous

Reply from Digby Manor Residential Care Home

We are delighted to read that you are happy in your new home and that the staff are friendly. Please keep us informed if there is anything you would like us to do to improve as we are always looking at ways to improve the service for all our wonderful residents.


Provider responded

Service is first class

September 27, 2023
My wife has been in this home for 6 years. The service is first class and always has been. Our daughter and her partner regularly visit my wife at the home so she is never alone.
Anonymous

Reply from Digby Manor Residential Care Home

Wow - first class service! Thank you for the glowing endorsement! and 6 years is a long time to care for a loved one - it is a pleasure and we are so grateful that you rate Digby Manor so highly! Long may this continue. We are delighted to know that you visit so regualrly as we are an open and transparent care home with the focus always on our wonderful residents. Best wishes from us all at Digby Manor.


Provider responded

Visited a friend who lives at Digby.

August 9, 2023
When I visit my friend at Digby Manor the staff are very attentive. Very friendly and I always feel included with what's going on. My friend has settled well and is very happy there.
Anonymous

Reply from Digby Manor Residential Care Home

Thank you for your kind review of our service. It is lovely to read that the staff are always friendly and that your friend has settled in well to life at Digby Manor. We are a very inclusive community and we love friends and families visiting regularly. We know that this is so important for our resident’s wellbeing and we look forward to you visiting again soon. Best wishes to you and your family from us all at Digby Manor x


Provider responded

Fantastic all round

July 13, 2023
From the beginning the staff made me and my family feel so welcome. They couldn't be any more attentive if they tried, level and quality of service are second to none. I trust them completely.
Joe

Reply from Digby Manor Residential Care Home

Thank you for your glowing endorsement of Digby Manor Residential Care Home. We will ensure that we feedback your kind words to the team. Thank you once again for your kind words. We always try to ensure the highest standards of care for all our wonderful residents. Best wishes to you and your family from us all at Digby Manor x


Provider responded

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Digby Manor Residential Care Home

Contact

0121 382 1719

908 Chester Road
Erdington
Birmingham
West Midlands
B24 0BN

Location

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