Reviews (118)

Caring and kind

January 1, 2020
I really appreciate that staff know my mom and genuinely care for her.
Anonymous

Reply from Digby Manor Residential Care Home

Thank you for your feedback on the staff at Digby Manor Residential Care Home. This will be feedback to the staff so that they know that their hard work is appreciated by friends and family members of the Digby Manor Community. Best wishes to you.


Provider responded

This care home is professionally run

December 20, 2019
This care home is friendly & professionally run, it’s a caring care home, very clean. Digby has a welcoming feeling and its residence look contented, clean and happy. A varied amount of planning for different activities are in place to stimulate their resident’s needs. The food is of a high standard and tasty. The owners are approachable and are on hand when needed. They are transparent and very helpful. The staff are hardworking and caring. They are very supportive to resident’s family members. I would recommend this care home very highly.
Anonymous

Reply from Digby Manor Residential Care Home

Thank you for taking the time to write such a detailed and warm hearted review of Digby Manor. We thoroughly appreciate the kind words about Digby Manor. The staff work tirelessly to ensure only the best is good enough for our residents. We will always remain fully transparent and ensure family members are kept up to speed about their loved ones. Wishing you and your family the very best for 2020 and a very Merry Christmas.


Provider responded

The care home is very clean and tidy

December 20, 2019
The care home is very clean and tidy. Has very good facilities for residents and has all the required equipment to meet various needs. The care staff are excellent, always helpful and full of enthusiasm and the care given is of highest quality. I am very happy with the care given to my mother and she has settled in well and is very content.
Anonymous

Reply from Digby Manor Residential Care Home

Thank you for your detailed and lovely review of Digby Manor. We appreciate you acknowledging that the Care Home is very clean and tidy. We have wonderful staff who always look to go the extra mile for our residents and we are one big family with an emphasis on care and compassion for all. We wish you are your family the very best for 2020 and we hope you have a very Merry Christmas.


Provider responded

Staff show such kindness to all the residents

December 20, 2019
All concerns are listened to and acted upon. Staff show such kindness to all the residents.
Anonymous

Reply from Digby Manor Residential Care Home

Thank you for taking the time to write a lovely review of Digby Manor. Thank you also for acknowledging that all concerns are listened to and acted upon by the staff. We put the residents at the centre of all we do and will always look to be go the extra mile in the strive for excellent care. Best wishes to you and your family and all the best for 2020.


Provider responded

The care at Digby manor is excellent

December 20, 2019
The care at Digby manor is excellent and residents are very well looked after.
Anonymous

Reply from Digby Manor Residential Care Home

Thank you for your kind words about Digby Manor. We are delighted to hear that you view the care as excellent and the residents are well looked after. We are one big family at Digby Manor and we will always look to go the extra mile to ensure the residents are at the centre of everything we do. Best wishes and all the best for 2020.


Provider responded

Pleasant friendly home with kind staff

December 20, 2019
Pleasant friendly home with kind staff. Who really value the residents feeling and dignity.
V Cook

Reply from Digby Manor Residential Care Home

Thank you Victoria for your review of Digby Manor. It is so nice to see you and the family visit Nana so often. She does love to see you all and she has settled in so well at Digby Manor. It was lovely to see you all visit for the Resident's Christmas Party last weekend and from everyone at Digby Manor we wish you a very Merry Christmas and a wonderful 2020.


Provider responded

Really good care

December 20, 2019
Really good care. Wonderful staff. Always approachable.
Robert Heathcock

Reply from Digby Manor Residential Care Home

Thank you Robert for your review of Digby Manor. It was lovely to see you and the family at the Christmas party. We are delighted to hear that you are happy with the care dad receives and that the staff are 'wonderful and approachable'. Your family have always been a huge advocate of Digby Manor and we wish you and the family a very Merry Christmas and all the best for 2020.


Provider responded

Everything is good here

December 20, 2019
Everything is good here, the care, the food, the atmosphere is great! Mum is very happy here. We all made to feel part of the family. It’s lovely for her to have such a happy place to live. Thank you.
Jean Abbott

Reply from Digby Manor Residential Care Home

Thank you Jean for your lovely review of Digby Manor. It was lovely to see you at the Christmas party and I am so glad to hear that you are made to feel part of the family. We are one big community with a big focus on all the families mixing and discussing the Home. It is a lovely Care Home with our clear focus on 'wonderful care' being central to all that we do. Wishing you a Merry Christmas and all the best for 2020.


Provider responded

Outstanding care for our mom / Friendly staff

November 20, 2019
Mom cannot understand where or why she is in care, but staff all cope well and assure her with patience and kindness. The home is always clean – as is mom.
Anonymous

Reply from Digby Manor Residential Care Home

Thank you for your kind review of Digby Manor and for acknowledging that the staff do a wonderful job caring your mom. The staff work tirelessly to ensure the Home is the number one care home in Birmingham and we are all looking forward to the impending Christmas festivities. Best wishes to you and your family.


Provider responded

Excellent facilities and caring staff

October 17, 2019
The care home is always clean and tidy. The staff are always caring and friendly. Medical attention is always available. Not much needs improving.
Julie Sajik

Reply from Digby Manor Residential Care Home

Thank you Julie for your lovely review of Digby Manor. It was indeed my pleasure to meet you the other day. We, as a team, are always on hand and our number one priority is the safety and welfare of all the residents under our care. The staff work tirelessly and are a credit to the Care Home. Best wishes you and Bas and I hope his shoulder is now on the mend. I look forward to seeing you again soon.


Provider responded

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Digby Manor Residential Care Home

Contact

0121 382 1719

908 Chester Road
Erdington
Birmingham
West Midlands
B24 0BN

Location

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