Reviews (118)

Excellent

July 24, 2017
Mom was looked after very well & said she really enjoyed her stay
Anonymous

Reply from Digby Manor Residential Care Home

Thank you for taking the time to write a review about Digby Manor Residential Care Home. The staff loved having your mother with us whilst you were abroad. As she has stayed with us on a number of occasions for Respite Care it is nice to know that she views us as a 'Home from Home'. You are always welcome to visit and see the other residents and all the staff thank you for your kind comments. My mother particularly loved to see your mum and she always managed to put a smile on her face every morning. Best wishes


Provider responded

Nice & Clean

July 6, 2017
Visiting a resident I have noticed how much happier he seems since being here. He is well dressed. All staff seem lovely and friendly and approachable.
Caroline

Reply from Digby Manor Residential Care Home

Thank you Caroline for your kind words about the care and treatment that the resident receives at Digby Manor Residential Care Home. It is so comforting to know that you feel that he is much better and happier in our Home and we look forward to seeing you for many more visits. He is always delighted to see you, so please do not be a stranger. Thank you once again and all the very best for the future. The staff do work tirelessly to ensure that they give the best possible care and the feedback always give them an extra spring in their step.


Provider responded

Outstanding Care

June 27, 2017
Outstanding care by care staff. Improvements have been made by new owners.
Julie

Reply from Digby Manor Residential Care Home

Thank you Julie for kindly taking the time to write a review about Digby Manor Residential Care Home. It has been our pleasure to care and attend to your aunt and we thoroughly appreciate that you recognise the outstanding care that the carers deliver on a daily basis. We have made a concerted effort for sustained improvement in our care standards and the residents will always be our number one priority. Our very best wishes to you.


Provider responded

Clean, tidy and above all safe & secure

June 22, 2017
Medication given at correct times and dosages. Friends and family welcome.
Mr Christie

Reply from Digby Manor Residential Care Home

Thank you Mr Christie for taking the time to write a review about Digby Manor Residential Care Home. The staff loved having your mother with us whilst you were abroad. As she has stayed with us on a number of occasions for Respite Care it is nice to know that she views us as a 'Home from Home'. You are always welcome to visit and see the other residents and all the staff thank you for your kind comments. My mother particularly loved to see your mum and she always managed to put a smile on her face every morning. Best wishes


Provider responded

Outstanding Compassionate Care

March 6, 2017
Outstanding, Compassionate Care - especially during the last months of my Aunt's life.
Initially my Aunt was hesitant about going into a care home. However this was soon dispelled when she arrived. She always said 'the girls (carers) are all lovely' and that she didn't want to go anywhere else. The staff always seemed cheery and very pleasant with residents and visitors alike. Also very well informed, I was usually given an update when I arrived.
Anonymous

Reply from Digby Manor Residential Care Home

Thank you for kindly taking the time to write us a review about the care that your aunt received. It is always pleasing to receive positive feedback on the quality care that our carers deliver on a daily basis. We strive as a family business to ensure we meet the needs of all our residents and are continually looking to improve. Thank you once again for the kind words, it is thoroughly appreciated.


Provider responded

Receiving excellent care from staff

March 17, 2015
Lack of information from Q.E, great care at me ruck centre. Social worker was very helpful, with information.
Anonymous

Reply from Digby Manor Residential Care Home

Thank you, for taking the time to write us a review. The staff appreciate the 5 star feedback and we all at Digby Manor are very happy to hear that you both appreciate the 'excellent care from staff'. All the very best.


Provider responded

Very Good

March 4, 2015
The home is like home from home very good staff and all involved are excellent 10 out of 10. Very welcoming
S Horton

Reply from Digby Manor Residential Care Home

Thank you for your kind feedback about the staff. It is always appreciated when relatives and friends leave positive feedback about the care home and it's staff. We strive for excellence always and will always try to best meet the needs of our residents.


Provider responded

Very satisfied with level of care

March 4, 2015
Professional and caring staff. My mother has been resident since August 2014. "our" first experience of residential care has been a positive one. The staff deal sensitively with mom's blindness and genuinely seem to care for all residents.
Janet Atkinson

Reply from Digby Manor Residential Care Home

Thank you for your kind words about the care home and the level of care that your mother received. The staff appreciate their efforts being acknowledged by relatives and it makes their job all the more rewarding.


Provider responded

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Digby Manor Residential Care Home

Contact

0121 382 1719

908 Chester Road
Erdington
Birmingham
West Midlands
B24 0BN

Location

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