Yardley Green Medical Centre
Feedback Rating
Based on 43 reviews
Reviews (43)
Terrible phone service
June 22, 2022
I started to ring from 08.30 Monday morning, until 9am the recording said all lines are busy,at 9am I was number 12 in a queue.The call was answered at 9.20 and was told all appointments were taken and to try again tomorrow. I tried again on Tuesday but with the same result. Not sure what to do next.
They were of great help during Covid
May 12, 2022
They were of great help during Covid-19. Loads of information and support provided.
Receptionist are not medically trained
March 17, 2022
If you are calling for a GP, You should be talking to a GP only. I should not be telling reception staff why I want to see a GP – Its confidential. Receptionist are not medically trained so they shouldn’t be making a decision about my health.
You have to wait for 10 days
March 17, 2022
Before Covid you use to have a dedicated GP, but not anymore. You have to talk to a new GP all the time and even for that you have to wait for 10 days.
They need more staff
March 17, 2022
They need more staff that’s for sure. You can’t see your GP that’s why A&E’s are full of patients. If GP’s are working properly there will be lot less load on A&E’s.
It’s very difficult to talk to them
March 17, 2022
Since Covid it’s very difficult to talk to them. Whenever you call them you are 40th in the queue. All the appointments are gone in first half an hour.
Quick response
April 14, 2021
I seen Dr about bowel problems, within 2 weeks he had arranged for me to have several tests that resulted in cancer surgery. He then looked after me during the recovery period. Due to his quick response I an now cured of bowel cancer.
Always understanding and helpful
April 14, 2021
Always understanding and helpful.
Service deteriorated
April 1, 2021
Service deteriorated
Can't get through on the phone
February 5, 2021
Awful, can't get through on the phone, if you're lucky enough to, never any appointments and some rude staff.
