Enki Medical Practice

Getting an appointment is very difficult but GPs are very good.

Excellent treatment and care received over the years. GPs are excellent.

I was referred here for a heart scan by my GP. The staff are very kind and helpful.

They have said from October I can book appointments online which is much easier. I did call yesterday and they gave me the option of 5 slots and I chose the one most convenient for me.

The service is alright and mom finds it easy getting appointments. It varies who you see. She comes in every 2 months for B12 and any medication she needs she can do it online.

I received a link online then booked an appointment. To book online is easy. If I come at 8:30am to book it works well for me. The doctors are good and so are the staff.

I had a phone call to say I had an appointment at cardiology.

Easy to get an appointment using the app.

The surgery is always fully booked, yet whenever I visit, there’s hardly a patient in sight. How can it be fully booked? On multiple occasions, been prescribed outdated medications that have been discontinued. To make matters worse, we can no longer access prescriptions online because their system has been down for some time. I’m having to call to get the correct medication prescribed. This is unacceptable and feels like medical negligence.

Absolutely horrendous the reception team are rude and dismissive the medical secretary’s who triage your online forms redirect you to the pharmacy know full and well you need to see a GP. When you do see a GP they are so reluctant to help and prescribe it’s constant hard work nothing is simple. If you go to the surgery in the morning, you still won’t be seen. It is the worst it has been in years! More people than staff. They need to be shut down. Do not join this surgery you are better off paying and going private!