Enki Medical Practice

No problems all very good. They pick up every time I call them and I can get appointments. Staff are very good. They send text messages and I tell them their service is very good.

I called 5 days in a row and have been without an inhaler for 5 days and my chest is tight. The system is set up to help people on a first come first serve basis. I registered with them a month and a half ago and still haven't see a doctor. I have had to come in to see if I can get a call back from a doctor today and they said I could get a call back which is a positive. It's progress

Once I get an appointment its is usually fine but you can wait a long time on the phones and I have used the call back service previously and that did work well.

Referred on to see the cardiologist from the GP. It hasn't taken long for the appointment. Reception staff here are great when I check in too.

Appointments are sometimes good, sometimes bad. Sometimes slow getting through. The nurse will see me but if I need to see a doctor the nurse will request a GP appointment which I don't understand.

Referred on from City hospital to Cardiology after mom was in hospital for pneumonia. The cardiologist was absolutely fantastic, absolutely brilliant.

Too long to make an appointment. You can wait 1.5 hours on the phone and when you get through there aren't any appointments. I called with chest pains and they said to call back between 2-6PM, so I ended up in A&E.

Care is always good when I get an appointment but getting one is difficult. I needed my blood pressure doing and when I called they told me to go to the pharmacy. They call me in for blood tests and yearly check up but I do wish it was easier to get appointments.

GP is good. I can get appointments easily. Sometimes it's not easy to call in the morning. You can't come in and get one you have to call them. The care and the GPs are very good. Receptionists are good. Sometimes you can get a same day appointment.

It was easy to register. Some questions were tricky. I haven't had to attend an appointment yet.